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Travel FAQs

Travel FAQs

Follow these links for answers to your most common questions about Post Office travel services

National Express Tickets FAQs

Airport Hotel FAQs

Airport Parking FAQs

Foreign Currency FAQs

Travel Insurance FAQs

Travellers Cheques FAQs

Travel Money Card FAQs

Post Office Money

Branch and Banking Services

Letters and Parcels

Identity and Licences

Travel

Broadband and Phone

Business Services

Shop

Insurance

Travel Insurance
Life Cover
Home Insurance
Car Insurance
Motorbike Insurance
Van Insurance
Pet Insurance
Business Insurance

End of Life

Pre-Paid Funeral Plan

Travel Money

Foreign Currency
Click & Collect Express
Travel Money Card
Travellers Cheques
Currency Converter

Credit Cards

Matched Credit Card
Platinum Credit Card
Balance Transfer Card
Fast Checker

Mortgages

Tracker Mortgages
Fixed Rate Mortgages
Buy to Let Mortgages
First time buyer
Moving Home
Remortgaging
Affordability Calculator
Repayment Calculator

Savings

Online ISA
Premier Cash ISA
Fixed Rate Cash ISA
Junior ISA
Instant Saver
Online Saver
Reward Saver
Online Bond
Growth Bond
NS&I Premium Bonds
Savings Budget Calculator

Banking

Current Accounts
Personal Loans
Money Card
MoneyGram® Money Transfer
International Payments

All Post Office Money

Banking Services

Personal Banking
Business Banking
Bill Payments

Other Services

One4all Gift Card
Postal Orders
Post Offce Card Account
Budget Card Plus

Quick Tasks

Branch finder
Postcode finder
Track & Trace
Postage prices
ATM Locator

All branch and banking services

Sending in the UK

Standard
Signed
Guaranteed
What can I Send?

Regular Parcel senders

Drop & Go
Useful Information

Postage Stamps

Stamps
Rugby World Cup
Star Wars™
Shackleton
Shakespeare

Sending Abroad

Standard
Confirmed
Guaranteed
Economy
What can I Send?

Tools

Track & Trace
Price Finder
Postcode Finder

Collections & Returns

Collections
Returns

Other Services

Redirect
Self-Service
Poste Restante
Lost & Damaged
How to Address Mail

Postal Supplies

Envelopes
Mailing Boxes
Postal Scales
Labelling

All Letters and Parcels

Licences

International Driving Permit
Photocard Driving Licence Application
Photocard Driving Licence Renewal
Security Industry Authority Licence Application

Identity Services

GOV.UK Verify
Passport Check & Send
Biometric Enrolment for Foreign Nationals
CQC DBS Application Checking Service
Document Certification Service
Electronic System for Travel Authorisation (ESTA)

Tax

Vehicle Tax

Post Office Money Verification

ID and Income Verification

All Identity and Licences

Travel Insurance

Single Trip Travel Insurance
Annual Multi-trip Travel Insurance
Backpacker Travel Insurance
Cruise Cover
Winter Sports Cover

Travel Extras

National Express
Airport Parking
Airport Hotel

Travel Money

Foreign Currency
Click & Collect Express
Travel Money Card Plus
Travellers Cheques
Sell unused currency
Travel Money apps

Help & advice

Foreign travel alerts

Passports & Documents

Passport Check & Send
Passport Photo Guide
International Driving Permit
European Health Insurance Card
Electronic System for Travel Authorisation (ESTA)

Offers

15% Off Travel Insurance

All Travel

Broadband & Phone Packages

Unlimited Broadband
Unlimited Fibre Broadband
Unlimited Fibre Broadband Plus
HomePhone

Price Guide

Call rates & prices
Pricing notifications
BT price comparison

Call Saver Packages

Line Rental Saver
Mobile Call Saver
International saver

Vulnerable customers

Information for vulnerable customers

Other products

UK & International Phonecards
Directory Enquiries

Post Office Mobile

Existing customers

All Broadband and HomePhone

Mail

Drop & Go Branch Service
Drop & Go Online

Banking Services

Business Banking
Cheque Authority Card
International Business Payments
Card Payments

Business Insurance

Office & Surgery Insurance
Homeworkers Insurance
Self-Employed Insurance
Shopkeepers Insurance
Property Owners Insurance
Van Insurance

Office Supplies

Filing and Archive

Office Equipment

Inks and Toners

All Business Services

Postal Supplies

Parcel Size Guide
Boxes - Small Parcel
Boxes - All sizes
Envelopes - Padded
Envelopes - All Types
Labels

Gift Cards

One4all Gift Card

Office Supplies

Filing & Archive
Pens & Markers
Business Forms & Books
Inks & Toners
Paper

Office Equipment

Shredders
Labellers
Cash Security

Collectible Stamps

Collectible Coins
Gifting

Events & Themes

Royalty
The Great War
TV & Film

Shop All

My Accounts

Get access to your accounts

Travel Money Card
Travel Insurance
Broadband and Phone
Drop & Go
Savings
Credit Cards
Mortgages application
International Payments
Car Van & Home Insurance
Rod Fishing Licence

My local branch

Use our Branch Finder tool to locate your nearest Post Office

Opening hours
Map and directions
Products available

FIND MY BRANCH

My Life

Useful advice and handy guides to help you with the important things in life.

My Family
My Home
My Money
My Travel

Free First Time Buyers Guide

Essential information from Your Mortgage magazine

FIND OUT MORE

Post Office Money

Popular FAQs

Foreign currency
Travel Money Card Plus
Travel insurance
Car insurance
Online ISA

View all Post Office Money product FAQs and contact options:

VIEW ALL FAQS

Letters & Parcels

Popular FAQs

How do I track my parcel?
How do I find an address or postcode?
What's the correct way to address mail?
Can I buy postage and stationery online?
How does Drop & Go work?
How do I contact Royal Mail?

View all Letters & Parcels product FAQs and contact options:

VIEW ALL FAQS

Identity & Licences

Popular FAQs

Verify identity assurance
Passport check & send
Driving licenses
Biometric enrolment for foreign nationals

View all Identity & Licences product FAQs and contact options:

VIEW ALL FAQS

Travel

Popular FAQs

Foreign currency
Travel Money Card Plus
Travel insurance
Passport check & send
National Express tickets

View all Travel product FAQs and contact options:

VIEW ALL FAQS

Broadband & Phone

Popular FAQs

How fast will my Broadband be?
What computer system do I need to receive Post Office Broadband?
How can I measure my Broadband usage?
What's included with each of the Post Office Broadband packages?
What is the Post Office Broadband Fair Use Policy?
I already have HomePhone. How do I add Broadband?

View all Broadband & Phone product FAQs and contact options:

VIEW ALL FAQS

Business Services

Popular FAQs

Can I do my business banking at a Post Office?
Which branches offer Drop & Go?
Can I manage my Drop & Go account online?
What business insurance services are available from Post Office?
Does Post Office sell office supplies online?

View all Business Services and products:

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Post Office Shop

Popular FAQs

What are the delivery options and what do they cost?
How do I return goods?
When will my order be delivered?
Can I check the status of my order?
What if I can’t login to my account?
What is our battery recycling policy?

View all Post Office Shop FAQs

View all Post Office Shop FAQs and contact options:

VIEW ALL FAQS