down-arrow icon

Help and support
 

International Money Transfer


Get the answers you need or in touch with our team about international money transfer and payments services from Post Office and our partners.


Service updates

There’s no disruption to our ability to offer Online Money Transfer and International Business Payments, provided by Western Union. MoneyGram® services are also available as normal.

 

We understand you may have a greater need to send money to isolated loved ones. So, to make your money transfer that bit easier, all online transfers to international bank accounts have been made fee-free and cash pay-out fees have been reduced to just £1.90.


International Money Transfer from Western Union

You can manage your account, send money online or get help here.

down-arrow icon chevron-right icon

Manage your account

Log into your online money transfer account

down-arrow icon chevron-right icon

Call Western Union on 0800 026 5756

Available 24/7
Or email us at postoffice.customercare@westernunion.com


International Business Payments from Western Union

Manage business payments online or get in touch if you need to.

down-arrow icon chevron-right icon

Manage your account

Log into your International Business Payments account.

down-arrow icon chevron-right icon

Call Western Union on 01733 871 778

Monday to Friday 9am-5.30pm | Closed Saturday, Sunday and bank holidays
Or email us at PostOffice.BusinessCustomerService@westernunion.com


MoneyGram®

Send money to over 200 countries worldwide, quickly and securely with MoneyGram®.
And get in touch about the service if you need to.

down-arrow icon chevron-right icon

Contact MoneyGram® – complete this contact form

For general enquiries, feedback, complaints or to report fraud


chevron-right icon down-arrow icon

Common questions

 

Find answers to the questions we’re asked most about ways to pay, send or receive money internationally. Choose a service below.

International Money Transfer

You might find the answer you’re looking for about our International Money Transfer service here.

International Business Payments

Find out how International Business Payments work and how to use the service once you’re signed up.

 

Moneygram®

Need help with the MoneyGram® money transfer service? Our partner MoneyGram is ready to help and answer your queries.


chevron-right icon down-arrow icon

Need help with something else?

 

Here’s where to get answers and support with these related products and services.

 

Personal Loans

Find out more about personal loans from Post Office and how to get help from us.

Savings

Get help and support with Savings, Bonds and ISA accounts from Post Office.

Home Insurance

How to manage your account online, make a claim and get your questions answered.