For further information about the Horizon IT Scandal, please visit our corporate website

Why choose our Van Insurance?

With our comprehensive Van Insurance you could receive all these great benefits:

  • 3-year guarantee on repairs carried out by our approved repairers 

  • UK-based contact centre and 24/7 claims line – fast, friendly, expert service 

  • Overseas cover for European Union trips for up to 30 days during a period of insurance, at the same level as your UK cover 

  • Mirrored No Claims Discount – you may be able to obtain a discount on your premium based on a No Claims Discount you're still using on another vehicle 

  • Windscreen cover is available on comprehensive policies with no excess for repairs when using our approved repairers 

Van Insurance optional extras

Post Office Van Insurance comes with several optional extras^ to create the cover package that suits you:

RAC Breakdown cover+

Get assistance on the roadside or at home also includes a recovery service if your vehicle can't be repaired by the road, onward travel assistance and a 24/7 helpline

Tools and Van Contents cover<<

Designed for both business and personal van users and comes with a range of benefits to suit your needs. Choose the level of cover you need ranging from £1,000 to £7,500. Covers contents in, on or being unloaded from your van

Motor Legal Protection++

Helps recover legal expenses up to £100,000 and uninsured losses. Claim compensation if you can't use your vehicle or are injured or killed because of a car accident that wasn't your fault. Claim for policy excess and car repairs if an accident isn't your fault or you don't have comprehensive car insurance

Keycare cover >>

Get a 24-hour emergency helpline and up to £1,000 cover per year for replacing lost or stolen keys or reprogramming immobilisers, and £40 a day for up to three days for car hire

Van Insurance cover levels

We offer a choice of cover levels. Here’s a summary of their features and the cover they provide.

Ready to get a quote?

Let’s find the cover package that’s right for you. Get a quote for Post Office Van Insurance or retrieve a quote you’ve started

Some common van insurance questions

  • You can find out on the MID database if you're unsure. It's free to check your own vehicle registration number. However, please be aware it can take up to 10 days for a vehicle to appear on this database after you've taken out insurance.

  • Post Office will only reward the actual policy holder with no claims discount. However, if you've been claim free, we may be able to give some type of introductory discount. To find out more, please contact our team on 0345 073 1002.

  • If you choose to pay in monthly instalments, you'll be charged the APR % stated in your credit agreement. It means you’ll pay more than you’d pay through an annual lump sum arrangement.

  • You’ll receive a renewal notice 28 days before your renewal date, which will give you instructions about any actions you may need to take.

  • It means your policy will renew automatically when it comes up for renewal each year. It’s a stress-free way of staying insured. We’ll send a reminder 28 days before your renewal date so you can check the details and make sure you’re still happy to go ahead.

    If you change your mind, opting out of automatic renewals is easy. Go into your account or call the customer service team on 0345 073 1002 to make the change.

  • As the insurance for your car is based on its registration number, unless the certificate of insurance permits you to drive a van as well, unfortunately, you can't drive your van on your car insurance. Our Driving Other Cars (DOC) cover doesn't extend to a van.

  • Please call us on 0345 073 1002. Charges and fees may be applicable when cancelling your policy before or after the 14-day cooling off period. Please see policy document for full details.

  • Until further notice, our commercial van customers with UK comprehensive insurance will also have comprehensive cover for any cross-border journeys taken to provide humanitarian aid within the Green Card Free Circulation Area (GCFCA) countries. Therefore, you don't need to contact us unless you require additional cover or plan to leave GCFCA countries.

    The Green Card Free Circulation Area (GCFCA) comprises of all 30 European Economic Areas (EEA) countries as well as the UK, Andorra, Bosnia & Herzegovina, Montenegro, Serbia and Switzerland.

  • No, cover doesn't include driving in the Ukraine. You should also be aware that damage or injury caused by war, conflicts or similar events are common exclusions in motor insurance policies.

  • Yes, we're here to help. We know many things can impact people's livelihoods and cause financial hardship. If you think you'll be unable to maintain your regular policy payments, please contact us as soon as possible on 0345 073 1002. Our opening hours are Monday-Saturday, 8am – 6pm.

    We have specialists who can discuss your circumstances and agree on how we can help with your financial situation. We may be able to help in several ways, including; moving your payment dates, agreeing partial payments or payment holidays in the short term, and removing any fees applied to your policy.

    Please contact us before you miss a payment, and we ask you not to cancel payments or direct debits, as this can leave you uninsured. We'll help you find a solution before you're in a situation where you can't pay.

Need some help?

To get a quote by phone

Call us on: 0330 018 3793*

Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday and bank holidays 10am - 4pm

Van Insurance help and support

To make a claim, register, manage or renew your policy, find answers to common questions or contact us:

Visit our Van Insurance support page

*Call charges

0330 & 0345: Calls to 03 numbers will cost no more than calling a standard UK number starting with 01 or 02 from your fixed line or mobile and may be included in your call package. Calls may be monitored or recorded for training and compliance purposes.

All phone lines are open Mon-Fri 8am - 8pm, Sat 9am - 5pm, and Sun & Bank Holidays 10am – 4pm.

Post Office® Van Insurance is arranged and administered by BISL Limited. BISL Limited arranges policies from a panel of insurers, details are available upon request from BISL Limited.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

BISL Limited is authorised and regulated by the Financial Conduct Authority, FRN 308896. BISL Limited is registered in England. Registered number 3231094. Registered Office: Fusion House, Katharine Way, Bretton, Peterborough, PE3 8BG.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).