We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
UK-based contact centre and 24/7 claims line – fast, friendly, expert service
3-year guarantee on repairs carried out by our approved repairers
Optional extras^ to create a package that best suits you
^ Optional extras are available at an additional charge. Remember, in addition to features and benefits, limits and exclusions may also apply to your Car Insurance extra cover, so please check the policy documents for details.
Post Office Under 50s Car Insurance comes with several optional extras^ to create the cover package that suits you:
Helps recover legal expenses up to £100,000 and uninsured losses. Claim compensation if you can't use your vehicle or are injured or killed because of a car accident that wasn't your fault. Claim for policy excess and car repairs if an accident isn't your fault or you don't have comprehensive car insurance
Get a 24-hour emergency helpline and up to £1,000 cover per year for replacing lost or stolen keys or reprogramming immobilisers, and £40 a day for up to three days for car hire
Provides access to a car if your car is stolen or can’t be driven
We offer a choice of cover levels. Here’s a summary of their features and the cover they provide.
Third party injury
Unlimited cover for injuries to a third party
Damage to third party property
Up to a maximum of £20m for damage to a third party's property
Death and bodily injury
The death of, or bodily injury to, any person caused by an incident involving your car
Overseas cover while traveling within the EU to the same level as your UK cover (up to a maximum of 60 days in any period of insurance)
Fire and theft
Loss or damage to your van and its accessories caused by fire, theft or attempted theft
Cover for your car while towing a trailer, caravan or broken-down car (check the terms and conditions)
Audio and navigation equipment
Unlimited cover for car audio, navigation and entertainment equipment permanently fitted to the car by the manufacturer or £500 for any other equipment not manufacturer-fitted
Cover for your windscreen, side or rear windows, and the sunroof. Glass claims don’t impact your no claims discount. There’s just an excess (shown on your insurance schedule) to pay for the replacement
New car benefit
Available if: your car is lost or damaged in the first 12 months since it was registered; you or your partner are the first registered keeper; you own the car; the cost of repair is more than 60% of the cost of buying an identical new car
Courtesy car while an approved repairer fixes your car (subject to availability and the supplying garage’s terms and conditions)
Collect, repair and return of your car
When you use our recommended repairers
3-year guarantee on repairs
Up to £200 of cover
Covered up to £100
Vandalism and malicious damage
Subject to policy excess. A claim may impact your no claims discount
Conditions and exclusions apply. Please check the policy documents for these details and any excesses that apply.
Let’s find the cover package that’s right for you. Get a quote for Post Office Car Insurance or retrieve a quote you’ve started
You don't need a green card to drive your vehicle and tow a caravan or trailer in the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden and Switzerland.
You may need a green card to drive your vehicle and tow a caravan or trailer in the following countries: Albania, Azerbaijan, Belarus, Iran, Israel, Moldova, Morocco, Russia, Tunisia, Turkey and Ukraine. (Please note, insurance cover in these countries is subject to agreement from your insurer, and an additional premium may apply under the terms of your policy).
Contact us 21 days before you travel if you're going to a country that requires a green card. We'll arrange for one to be sent to you if your insurer agrees to the cover and you've paid any additional premiums required.
To drive in the EU, you'll need to take a copy of your certificate of insurance, driving licence and V5C log book and display a UK sticker on your vehicle.
You may also need an international driving permit in some EU/EEA countries.
If you intend to tow a trailer with your vehicle, depending on the type of trailer, you may also need to register your trailer before you travel.
Please note, if you took out a new policy or renewed a policy with us after May 2021, 'Section 9 Driving Abroad' in your terms and conditions will still contain information concerning the previous EU ruling, which advised that green cards were required in all circumstances. We won't be reissuing policy documents in the short term. However, this section will be updated if you choose to renew your policy.
For more information on driving abroad and any required documentation, please review the following websites before you travel:
Vehicle insurance and driving abroad
International driving permits
Green card information
You can pay annually or in monthly instalments. You'll need to enter into a credit agreement, subject to status, to pay in monthly instalments. You can pay by credit/debit card or direct debit, but your first payment must always be made with a credit or debit card.
If you choose to pay in monthly instalments, you'll be charged the APR % stated in your credit agreement. It means you’ll pay more than you’d pay through an annual lump sum arrangement.
We don’t offer a no claims discount on named drivers.
Go to our retrieve a quote page and follow the instructions to see your saved quote.
You can download your document policy pack at the time of purchase and your certificate of insurance should arrive in the post within 7 working days. If you need further copies, you can access your documents online or contact us to receive a hard copy.
We'll remind you 28 days before your renewal date and give you instructions to follow to renew your policy. If you’d like to speak to us about renewing your policy, please call 0330 018 4082.
It means your policy will renew automatically when it comes up for renewal each year. It’s a stress-free way of staying insured. We’ll send a reminder 28 days before your renewal date so you can check the details and make sure you’re still happy to go ahead.
If you change your mind, opting out of automatic renewals is easy. Go into your account or call the customer service team on 0345 073 1002 to make the change.
Please call the claims helpline on 0345 073 1005.
Please call us on 0345 073 1002, and we’ll give you more information at the time you make a claim.
Please call us on 0345 073 1002. Charges and fees may be applicable when cancelling your policy before or after the 14-day cooling off period. Please see your policy documents for full details.
If you're transporting goods in the UK, you don't need to inform us and will continue to be covered.
If you're transporting goods in the EU, our motor insurance policy will provide, at minimum, third-party liability coverage for the duration of the insurance policy. However, we encourage you to check your policy documents carefully for limits of coverage and policy exclusions.
Yes, we're here to help. We know many things can impact people's livelihoods and cause financial hardship. If you think you'll be unable to maintain your regular policy payments, please contact us as soon as possible on 0345 073 1002. Our opening hours are Monday-Saturday, 8am – 6pm.
We have specialists who can discuss your circumstances and agree on how we can help with your financial situation. We may be able to help in several ways, including; moving your payment dates, agreeing partial payments or payment holidays in the short term, and removing any fees applied to your policy.
Please contact us before you miss a payment, and we ask you not to cancel payments or direct debits, as this can leave you uninsured. We'll help you find a solution before you're in a situation where you can't pay.
Call us on:
0330 018 3770*
Monday to Friday 8am - 8pm
Saturday 9am - 5pm
Sunday and bank holidays 10am - 4pm
To make a claim, register, manage or renew your policy, find answers to common questions or contact us:
Visit our Car Insurance support page
0330 & 0345: Calls to 03 numbers will cost no more than calling a standard UK number starting with 01 or 02 from your fixed line or mobile and may be included in your call package. Calls may be monitored or recorded for training and compliance purposes.
All phone lines are open Mon-Fri 8am - 8pm, Sat 9am - 5pm, and Sun & Bank Holidays 10am – 4pm.
Post Office Money® Car Insurance is arranged and administered by BISL Limited. BISL Limited arranges policies from a panel of insurers, details are available on upon request from BISL Limited.
Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office Money and the Post Office Money logo are registered trademarks of Post Office Limited.
BISL Limited is authorised and regulated by the Financial Conduct Authority, FRN 308896. BISL Limited is registered in England. Registered number 3231094. Registered Office: Fusion House, Katharine Way, Bretton, Peterborough, PE3 8BG.
The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).