Paying bills and topping up at Post Office and Payzone
Prepaid energy top-ups
If you’re concerned about rising energy prices, the latest advice from MoneyHelper may help you keep your bills down. Ofgem also provides guidance on what to do if your energy provider goes bust, including how it appoints your new supplier.
You can easily top up your prepaid gas or electricity meter in Post Office branches or Payzone stores.
We take payments on behalf of these providers:
When you’re ready to pay, simply:
1. Pop in with your prepaid gas card or electricity key.
2. Pay in cash ( just tell them how much).
3. We'll sort everything and give you a receipt for your payment.
Utility bills
If you’re concerned about rising energy prices, the latest advice from MoneyHelper may help you keep your bills down. Ofgem also provides guidance on what to do if your energy provider goes bust, including how it appoints your new supplier.
Need to pay your energy or water bill? We take payments on behalf of these providers at Post Office or Payzone locations.
Just bring your bill or budget card and tell us how much you’d like to pay. We’ll take your cash or card payment and give you a receipt.
We don’t charge for electronic payments but some banks may, so check if you’re unsure. There may be a fee for some manual payments. If so, we’ll let you know before you pay.
Housing and rent
Pay bills from the majority of councils or housing associations over the counter at any Post Office or Payzone store nationwide.
It’s this quick and easy:
1. Take your barcoded bill and payment to your nearest branch or store
2. Show your bill to the team there, who’ll scan it and take payment
3. You’ll get a receipt to confirm your payment and you’re done
Fixed line, broadband and mobile top-ups
Public transport tickets and tolls
Buy National Express coach tickets or complete paper applications for other public transport at Post Office branches. You can also top-up your travel cards, pre-purchase and collect train, tram and bus tickets and pay road tolls in our Payzone stores.
Lottery, gaming and digital vouchers
It’s simple to pay and play. You can buy Health Lottery and Lotto Social tickets plus Neosurf vouchers from your nearest Post Office branch or Payzone store. Buying Neosurf vouchers in-store gives you credit to spend online at your favourite gaming websites. You can also top up your online gaming account for The Health Lottery and Lotto Social. Plus, you can buy digital vouchers for the following services and providers at Post Office branches:
- Adidas
- Amazon
- Apple
- E.ON
- Microsoft
- Netflix
- Nintendo
- Sony Spotify
Find your nearest Post Office or Payzone store
Combined, we have over 24,000 Post Office branches and Payzone stores
Why use Post Office and Payzone?
We're closer than you think
Over 99% of UK people live within three miles of a Post Office branch or Payzone store, so you’ll never have to go far to stay on top of your bills.
Visit when it suits you
Many of our branches and stores are open at quieter times, from early morning to later in the evening. Some open 7 days a week, 365 days a year.
Help others make payments
If vulnerable friends or family can’t get out to pay themselves, you can help by topping up their card for them in our branches or stores.