For further information about the Horizon IT Scandal, please visit our corporate website

What can you do at a Banking Hub

Depending on who you bank with, you can access these services at Banking Hubs whenever they’re open:

banking hub card cash icon

Personal banking

 

  • Pay in cash and cheques
  • Withdraw cash
  • Check your balance
banking hub coins icon

Business banking

 

  • Pay in cash and cheques
  • Withdraw cash
  • Access change-giving services
banking hub bill icon

Bill payments

 

  • Pay utility bills
  • Top up your gas and electricity

Face-to-face time with your bank

You can also meet with your bank face to face, with representatives from these providers available on different days, so you get in-person help with your banking enquiries.

  • Bank of Ireland
  • Barclays
  • Bank of Scotland
  • Danske Bank
  • Halifax
  • HSBC
  • Lloyds Bank
  • NatWest
  • Royal Bank of Scotland
  • Santander
  • TSB
  • Ulster Bank
  • Virgin Money

Opened hubs

England:

Northern Ireland:

Announced hubs

We will be supporting Cash Access UK in opening many more Hubs in the coming months.
  • England
  • Scotland
  • Northern Ireland
  • Wales

England

North England:

  • Barnoldswick, Lancashire
  • Batley, West Yorkshire
  • Birkenhead - Moreton, Merseyside
  • Bramhall, Lancashire
  • Darwen, Lancashire
  • Earlestown, Merseyside
  • Elland, West Yorkshire
  • Filey, North Yorkshire
  • Great Harwood, Lancashire
  • Hessle, East Yorkshire
  • Heywood, Lancashire
  • Horwich, Lancashire
  • Ossett, West Yorkshire
  • Otley, West Yorkshire
  • Prescot, Merseyside
  • Ramsbottom, Lancashire
  • Richmond, North Yorkshire
  • Rossington, South Yorkshire
  • Seaham, County Durham
  • Stalybridge, Lancashire
  • Thorne, South Yorkshire
  • Ulverston, Cumbria
  • Wath Upon Dearne, South Yorkshire
  • West Kirby, Merseyside
  • Westhoughton, Lancashire
  • Withernsea, East Yorkshire

Midlands and east of England:

  • Belper, Derbyshire
  • Downham Market, Norfolk
  • Harleston, Norfolk
  • Haverhill, Suffolk
  • Kirkby in Ashfield, Nottinghamshire
  • Mablethorpe, Lincolnshire
  • Market Rasen, Lincolnshire
  • Oakham, Rutland
  • Pershore, Worcestershire
  • Shirebrook, Derbyshire
  • Stapleford, Nottinghamshire
  • Stone, Staffordshire

London and Home Counties:

  • Ampthill, Buckinghamshire
  • Enfield North, Greater London
  • Hatfield, Hertfordshire
  • Royston, Hertfordshire
  • Ware, Hertfordshire
  • West Drayton, Greater London

South and west of England:

  • Bodmin, Cornwall
  • Calne, Wiltshire
  • Dartmouth, Devon
  • Dawlish, Devon
  • Helston, Cornwall
  • Saltash, Cornwall
  • Shoreham-by-Sea, West Sussex
  • Sidmouth, Devon
  • Teignmouth, Devon
  • Wellington, Somerset

Scotland

  • Auchterarder
  • Crieff
  • Cumnock
  • Girvan
  • Jedburgh
  • Kilwinning

Northern Ireland

  • Comber
  • Newcastle
  • Portrush
  • Warrenpoint

Wales

  • Abergele
  • Abertillery
  • Porthcawl
  • Risca
  • Swansea - Morriston
  • Treorchy

Common questions

  • While the UK transitions to digital services, lots of customers still need or prefer to bank face to face. And easy access to cash services is essential, too.

    For many communities, a Banking Hub offers a convenient, sustainable, shared solution that brings Post Office cash services and Community Bankers together in one place.

  • To find out which services your own bank offers in Banking Hubs our branches, visit our Everyday Banking page.

  • Banking Hubs typically open for the core hours of 9am – 5pm from Monday to Friday, though this may vary by location. If you’re planning on visiting one, please check its opening times using our branch finder.

  • No. While they’re operated by Post Office, Banking Hubs aren’t regular Post Office branches.

    This means services like posting letters and parcels, insurance products, travel money as well as identity services like passports, aren’t available in our hubs.

    If you need these services, you can search for branches near you that offer them using our branch finder.

  • Banking hubs are established by LINK who have identified need for access to cash and banking services to meet local demand, following bank branch closures in the community.

    Post Office is then contracted to operate the Banking Hubs site and provide vital cash services to the local community.

  • Lots of approved locations for Banking Hubs have come about because communities requested them. If you think your local area would benefit from one too, you can request an Access to Cash review on the LINK website to get the ball rolling.

    In the meantime, if you don’t live near or aren’t able to get to one of our Banking Hubs or a branch of your own bank, you can carry out a number of everyday banking tasks at any regular Post Office branch.

    Visit our everyday banking page to see if your bank offers services through Post Office branches – most of the main banks and building societies do. And if you’ve any questions about the services your bank offers though us, please contact them directly.

Banking Hubs help and support

Get further answers to frequently asked questions and help and support for Banking Hubs.

Get help with Banking Hubs