We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
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Posted an item with tracking or asked for a signature when it arrives? You can track your parcel's progress across all our carriers online
Royal Mail tracking
Parcels Online tracking
You'll need the reference number on your Post Office receipt to track your items. This number may be called a barcode or a reference
The reference number will be between 9 and 27 characters long
You can only track an item if you have a reference number. Other information, such as name or address, can't be used to track items
If you’ve lost your receipt or tear-off label, Royal Mail and Parcelforce Worldwide won't be able to give you the reference number
You’ll need a reference number to track your item. Your tracking number will be emailed to you and appear in your order history if you have an account
The same number will appear on your Post Office receipt when you drop off your package
The reference number will be between 10 and 16 characters long
You can only track an item if you have a reference number. Other information, such as name or address, cannot be used to track items
No, you need a tracking or reference number to track your item.
Parcels Online services with DPD and Evri provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.
Royal Mail and Parcelforce Worldwide can only be tracked if you've bought a service with a tracking or reference number. You'll need the reference number on your Post Office receipt to track your items.
It depends on which service the sender has used to post your item. It might be possible to use the Royal Mail Track & Trace tool to locate your parcel in some cases.
Parcels Online services with DPD and Evri are fully tracked. Enter the tracking number into the Parcels Online tracking tool to locate your parcel.
Royal Mail's International Tracking and Signature services provide different levels of tracking. Please check the service details to see what tracking it offers before entering the tracking number into the Royal Mail tracking tool.
Parcelforce Worldwide's international globalpriority and globalexpress services are fully tracked. Enter the tracking number into the Parcelforce Worldwide tracking tool to locate your parcel.
Royal Mail Special Delivery Guaranteed, International Tracked & Signed and International Tracked provide full tracking. International Signed offers tracking until the item leaves the UK.
Royal Mail Signed For and 1st and 2nd Class parcel services aren't tracked throughout their journey. They only provide the sender with online delivery confirmation.
Parcelforce Worldwide UK services, globalpriority and globalexpress provide full tracking.
Parcelforce UK services require a signature upon delivery. A signature will be visible on your track and trace results.
Parcelforce Worldwide's globalpriority and globalexpress services also require a signature on delivery. This signature will not always be available electronically and may not show on your track & trace results.
Find answers to common questions about posting services:
Visit our posting support page