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Help and support

 

Personal Loans

Have a question about Post Office Personal Loans or need some help?

Here's where to find the answers or get in touch with us if needed.


Service updates

 

Our call centre opening hours Monday to Friday, 8am to 7pm and Saturday, 8am to 2pm.

 

If you've been affected by coronavirus you can request a payment break of up to 3 months.

 

There’s more about payment breaks in our FAQs


How to contact us

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Call us on 0800 169 2000

Monday to Friday 8am to 7pm | Saturday 8am to 2pm

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Find out more about our personal loans 

Visit the Post Office Personal Loans page 


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Common questions

 

Find answers to the questions we’re asked most about Post Office Personal Loans. 

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Need help with something else?

 

Here’s where to get answers and support with these related products and services.

 

Credit Cards

Manage your account, read our FAQs or contact us – including if your card’s lost or stolen.

Savings

Get help and support with Savings, Bonds and ISA accounts from Post Office.

Home Insurance

How to manage your account online, make a claim and get your questions answered.