Sending and receiving letters and parcels

Whether you’re sending post locally or abroad, collecting or returning parcels, moving or away from home, we’ll help find the right service for your needs.

Coronavirus update | We're open for business and doing everything we can to help our customers. However, some of the services we offer have been impacted. Find out more here  

Sending in the UK

Sending Abroad

Regular Senders

Collecting and Returning

Special Services

Help and Tools

UK Standard

Royal Mail 1st Class and 2nd Class

Get the best possible value from your postage

UK Signed

Royal Mail Signed For® and

Parcelforce Worldwide express48

Extra peace of mind 

get your item signed for on delivery

UK Guaranteed

Royal Mail Special Delivery Guaranteed™ by 9am & 1pm and
Parcelforce Worldwide express9, express10, expressAM, Express24

Next day delivery options – perfect for urgent or valuable items

What can I send?

Guidelines on prohibited and restricted items

Find out what you can and cannot post in the UK

International Standard

A reliable and easy way to send parcels anywhere in the world

£20 compensation included as standard. Free returns for any undelivered items

International Confirmed

Know your international packages have arrived safely with our tracking and signature services

Aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days

International Guaranteed

Parcelforce Worldwide globalexpress & Parcelforce Worldwide globalpriority

Our fastest international postage services

International Economy

The easy, inexpensive choice to send international parcels

Ideal for heavier items that don't need to arrive in a hurry, £20 compensation included as standard

What can I send?

Read our guidelines on prohibited and restricted international items.

Find out what you can and cannot post abroad

Drop & Go

Save time with our fast, free Drop & Go service for letters and parcels.

It’s available in 97% of Post Office branches.

Useful information

Information and tips for regular senders, online sellers and small businesses.

Find ways to save on your postage and make the most of online marketplaces.

Collect an online purchase

Not at home? Get your items delivered to a Post Office branch with our Local Collect service.

More branches open for longer, so you can collect when it’s convenient for you. 

Return something

Return items quickly and easily and safely with our reliable returns service

A range of pricing options are available.


Easy and affordable mail redirection service when you move home

Save yourself time and effort and reduce the risk of identity fraud

HM Forces Mail

Standard HM Forces mail, HM Forces Royal Mail Signed For® and HM Forces Royal Mail Special Delivery Guaranteed®

Send letters and parcels safely to serving personnel with the British Forces Post Office

Self-service kiosks

From posting parcels to buying stamps, it’s the same reliable service

In our larger branches you can now buy stamps and post parcels at our self-service kiosks

Poste Restante

Have your incoming mail sent to a

Post Office branch of your choice, anywhere in the UK

Available for up to 3 months

Postcode finder

Don't forget to always include the postcode when sending an item

Use Royal Mail's Postcode Finder to search for a UK postal code

Track & Trace

Check the progress of your deliveries

Find out if your letter or parcel has been delivered

How to address mail

Learn the correct way to address your letters and parcels so they arrive safely


From parcel sizes to customs forms, advice on valuable items and restricted items, we'll give you the know-how

Lost and damaged

We offer a range of services that offer different levels of compensation to meet your posting needs

Many services include compensation cover at no extra cost to you

Get the best value

Pack smart to reduce your postage costs

Check out our packaging supplies either instore or online

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Handy services

Missed Parcels

Use our Local Collect service to pick up missed parcels from your local Post Office branch.

Drop & Go

Save time with our Drop & Go service for letters and parcels. It’s fast, free and ideal for online sellers and regular senders.

Return a parcel

Return your unwanted online purchases at any Post Office branch.

Self-service kiosks

Save time by stamping, posting and sending mail yourself at our self-service kiosks.

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Find your nearest branch

Letters or parcels to send? Let’s find your local branch.

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Find a destination

Search for a location by postcode or part of its address. We’ll fill in the gaps.

Track and Trace

If you’ve posted something using a tracked service, find out if it’s been delivered. 

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On the move?

I'm moving home

Have your post forwarded to your new address with a Royal Mail Redirection.

I'm travelling

Collect your mail from any Post Office branch while away from home with Poste Restante.

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