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Postage compensation

The packages you post are valuable. So everything you post has standard compensation against loss and damage

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Every time you post, you can feel secure in the knowledge that there’s an amount of cover included should your item(s) become lost or damaged.

We know that you might be sending something of greater value than the standard cover. That’s why additional compensation is available, up to £2,500 in most cases.

You can buy additional compensation in any Post Office branch either at the counter or on the self-service kiosks.

The tables below describe the standard compensation levels for different postage options, as well as the options for enhanced compensation.



Royal Mail Inland Letter and Parcel postage compensation

 

Service Postage compensation
Royal Mail 2nd Class Includes up to £20 compensation for contents
Royal Mail 1st Class Includes up to £20 compensation for contents
Signed for Includes up to £50 compensation for contents
Royal Mail Special Delivery Guaranteed by 1pm Includes up to £500 compensation for contents, with additional cover up to £2,500 available
Royal Mail Special Delivery Guaranteed by 9am Includes up to £50 compensation for contents, with additional cover up to £2,500 available

 

Parcelforce Inland postage cover

 

Service Postage compensation
Parcelforce Worldwide 48 Includes up to £100 compensation for contents, with additional cover up to £2,500 available
Parcelforce Worldwide 48L Includes up to £100 compensation for contents, with additional cover up to £2,500 available
Parcelforce Worldwide 24 Includes up to £100 compensation for contents, with additional cover up to £2,500 available
Parcelforce Worldwide AM Includes up to £200 compensation for contents, with additional cover up to £2,500 available

 

Royal Mail and Parcelforce International postage compensation

 

Service Postage compensation
Standard up to and including 20g Includes up to £20 compensation for contents
Standard over 20g Includes up to £20 compensation for contents
International tracked Includes up to £50 compensation for contents, with additional cover up to £250 available
International tracked and signed Includes up to £50 compensation for contents, with additional cover up to £250 available
International signed Includes up to £50 compensation for contents, with additional cover up to £250 available
Global Economy No compensation
Global Value Includes up to £100 compensation for contents, with additional cover up to £500 available
Global Priority Includes up to £100 compensation for contents, with additional cover up to £2,500 available
Global Express Includes up to £200 compensation for contents, with additional cover up to £2,500 available
Ireland Express (Northern Ireland branches only) Includes up to £200 compensation for contents, with additional cover up to £2,500 available

 

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