We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
Choose a topic to find the help or support you need for a particular product or service.
Access the help you need for Royal Mail and Parcelforce Worldwide services, plus Post Office services available in-branch
Find the right support for all mail posting and delivery enquiries
Get help with our fast-drop in-branch mails service, Drop & Go
To better help you find the answer you need, please select a service.
New-look travel app out now
Our revamped travel app’s out now. It makes buying, topping up and managing Travel Money Cards with up to 22 currencies a breeze. Buying and accessing Travel Insurance on the move effortless. And it puts holiday extras like airport hotels, lounge access and more at your fingertips. All with an improved user experience. Find out what’s changed.