We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
On this page you can find answers to come common questions about SIA licences and details about how to get in touch.
You can only use this service if you've been given a licence application reference number. We need this to submit your application.
You can obtain your licence application reference number from your online SIA account.
Head coverings worn for religious reasons are acceptable, but care must be taken to ensure your face is not covered.
Please remember to wear a dark coloured headscarf, as lighter coloured head coverings may be too difficult to see – which could lead to the photo being rejected.
We’re aware of the need to protect your dignity, privacy, and modesty. If you need any special arrangements, just let us know. We’ll be happy to help.
You can’t wear glasses or sunglasses while your photo is being taken.
You must also remove the following items:
For more information about suitable photos, please view the Home Office photo guidance
If you have a business question, feedback or complaint about your in-branch experience with SIA licences or other services, here’s how to tell us.
Please complete our enquiries form to tell us what you’d like to know or share feedback on our services.
If you’re not happy let us know and we’ll do our best to put things right.