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The CN23 is a customs form used when sending gifts and goods abroad worth more than £270 with Royal Mail.
Custom forms are mandatory for all gifts and goods sent outside the UK from England, Scotland or Wales. If posting from Northern Ireland, they're only needed for non-EU destinations, except the UK.
Customs forms are scanned by optical character recognition, so it's important to fill them in legibly and in BLOCK CAPITALS.
Incomplete or missing customs forms are likely to result in items being returned to the sender.
If you have a printer, you can complete this form online. If you don't, you can pick one up in branch
If you have a printer, you can download a blank copy to fill in by hand. If you don't, you can pick one up in branch
They help local customs authorities identify if items you’re sending internationally are allowed into their destination country and calculate any duties or taxes due.
No declaration requirements for goods moved directly between Northern Ireland and the European Union currently exist. Customs forms are still needed if posting from Northern Ireland to non-EU destinations, except the UK.
The latest UK Government guidance provides more information on sending mail from Northern Ireland.
All Royal Mail and Parcelforce Worldwide custom forms are available in Post Office branches. Remember to keep the details you need to fill it in handy.