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CHRISTMAS

Save time in-branch this Christmas

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Be ready before you go

Your safety is our first priority. Limiting the amount of time, you spend in branch will help you minimise risks and us look after you, other customers and colleagues.

There's a lot you can do to save time in branch before you even reach one. And by posting your Christmas cards and gifts early, choosing a quieter time to visit and avoiding our busiest weeks, you can be in and out much quicker.


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Make sure your item’s safe to send

Before you spend time wrapping them, check what you can send in the post. Don't worry if you're not sure. We'll ask you what's inside your item and make sure it's safe to send.

Wrap items at home securely

Don’t wait until you’re in a busy branch to wrap items. Do it in the comfort of your own home. Follow our guide to wrapping items securely. And check our tips to make sure you've addressed them clearly and correctly.

 

Choose the right way to
send your parcels

 

You can also save time by finding the best posting service for your needs before you visit. Here are the three key things to consider when sending your parcel:

 

When would you like it to arrive?
If you’d like guaranteed next working day delivery, choose Royal Mail Special Delivery Guaranteed or Parcel Force Worldwide Express 24, 9, 10 and AM. If not, Royal Mail 1st Class aims to deliver the next working day and 2nd Class within 2-3 working days.

 

Need cover for its contents?
Choose a service that offers the right level of compensation in the unlikely event your item gets lost, damaged or delayed. Royal Mail UK standard delivery covers items up to the value of £20, UK Signed For up to £50 and Special Delivery Guaranteed up to £500 as standard. Only Special Delivery covers sending valuables such as cash, vouchers and jewellery.

 

Do you want a signature on delivery and/or full tracking?
For peace of mind you can track your item all the way to loved ones with a signature on receipt with Special Delivery and Parcelforce services. Or use Royal Mail Signed For if you just need reassurance who has received your item. During the Covid-19 pandemic, a name will be asked and logged upon delivery instead of a signature.

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Post early but check the last posting dates

Make sure your precious cards and gifts arrive in time for Christmas. These latest recommended posting dates for the UK and international destinations are correct at the time of publishing but could change due to the coronavirus situation.

Be ready to post

Christmas stamps are available in all branches now so buy yours early. Some self-service kiosks will stock the 'Winter Greenery' design, but please check with the host before you buy if you want these specifically.

Use our Postcode Finder to find any missing address details or postcodes. And, if returning an item, please package and add the returns label to it before you drop in.

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Visiting your branch

 

If your post early you can avoid longer queues in the weeks before Christmas.
Or visit your local branch at their quieter times. Just ask the team there when they are.

 

They may be open earlier in the morning, later in the evening or over the weekend, when it’s usually
quieter too. So check their opening hours with our Branch Finder.

Say hello to self-service

Some branches have self-service kiosks where you can post cards and parcels to the UK and abroad with standard, Signed For and next-day services, return items and buy stamps to take away. Some kiosks will stock the 'Winter Greenery' Christmas stamp but check with the host before you buy. To find a branch with a kiosk tick the 'Post & Go self-serve' option in our Branch Finder.

Are you sending items abroad?

If you are sending items abroad, you may need to fill out a customs form and you could save time in branch by completing a customs form at home. Check out our guide on how to fill customs forms so you can avoid delays in your items being received.

Drop & Go if you send parcel regularly

Drop & Go could save you time and effort if you post items regularly. Our free, same-day service allows you to simply drop off your parcels in branch and we'll sort out the postage. Perfect for online sellers, small businesses or anyone regularly sending lots of parcels.

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Drop & Go if you send parcels regularly

Drop & Go could save you time if you post parcels regularly. Our free, same-day, fast-drop service for mails is perfect for businesses and eBay sellers at this busy time.

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