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Cover you can count on.

In the last five years, we’ve paid out over £62 million in claims

Get holiday insurance tailored to you

Buy travel insurance that's tailored to you and your adventures. Choose between three levels of cover, with multiple options to upgrade and customise your protection

Our Cover Options

Economy

£125 excess

Insurance Product Information Document (IPID)

Emergency medical expenses and getting you back home

Up to £5 million

Cancellation and cutting short your trip

Up to £1,000

Baggage (personal possessions)

Up to £1,500

Money

Up to £250

Missed departure

n/a

Standard

£99 excess

Insurance Product Information Document (IPID)

Emergency medical expenses and getting you back home

Up to £10 million

Cancellation and cutting short your trip

Up to £3,000

Baggage (personal possessions)

Up to £2,000

Money

Up to £350

Missed departure

Up to £750

Premier

£50 excess

Defaqto 5 star award

Insurance Product Information Document (IPID)

Emergency medical expenses and getting you back home

Up to £15 million

Cancellation and cutting short your trip

Up to £5,000

Baggage (personal possessions)

Up to £3,000

Money

Up to £5004

Missed departure

Up to £1,500

Insurance Product Information Document (IPID)

Insurance Product Information Document (IPID)

Economy cover IPID

Insurance Product Information Document (IPID)

Standard cover IPID

Insurance Product Information Document (IPID)

Premier cover IPID

Emergency medical expenses and getting you back home

Emergency medical expenses and getting you back home

Up to £5 million

Emergency medical expenses and getting you back home

Up to £10 million

Emergency medical expenses and getting you back home

Up to £15 million

Cancellation and cutting short your trip

Cancellation and cutting short your trip

Up to £1,000

Cancellation and cutting short your trip

Up to £3,000

Cancellation and cutting short your trip

Up to £5,000

Baggage (personal possessions)

Baggage (personal possessions)

Up to £1,500

Baggage (personal possessions)

Up to £2,000

Baggage (personal possessions)

Up to £3,000

Money

Money

Up to £250

Money

Up to £350

Money

Up to £5004

Missed departure

Missed departure

n/a

Missed departure

Up to £750

Missed departure

Up to £1,500

Upgrade you travel insurance cover with ease

Need extra cover that's not included in your travel insurance quote? You can pay a little more to add these upgrades (optional or mandatory depending on the type of trip).

  • Trip disruption cover

    This optional extra helps protect you from the impact of airspace disruption, natural catastrophes, terrorist acts or Covid-19

  • Excess waiver

    If you’re happy with the cover offered, but worried about excess fees, you can opt for an excess waiver. For an additional premium, you can add it to any Post Office level of cover for zero excess fees

  • Gadget cover

    Insure all your devices with our easy-to-add gadget cover. It’s perfect to protect all your smartphones, tablets, laptops and consoles

  • Winter sports cover

    Specialist cover is mandatory for winter sports like skiing and snowboarding as there’s a greater risk of emergency costs. Make sure you’re protected on the pistes

  • Cruise cover

    If you're going on a cruise, specialist cover is both important and mandatory. It covers missed departure due to breakdown, falling ill on board, being confined to your cabin, lost baggage and more

  • Trip extensions

    Trip extensions are available up to 45 or 60 days, increasing from the standard 31 days

Woman holding her mobile up to her face on a video call with a male doctor looking back at her

Medical Assistance Plus: 24/7 holiday health support

Have peace of mind when you travel knowing that health professionals are just one click away.

Medical Assistance Plus3, powered by Air Doctor, comes free with all our travel insurance policies. It gives you access to outpatient medical support while you’re abroad.

Through the service you can book an in-person or video consultation with an English-speaking doctor. You can also get prescriptions delivered to your nearest pharmacy.

We’ll send you an SMS reminder about the service the day before you travel (for single-trip and backpacker cover) or the day before your policy begins (for annual multi-trip cover).

Woman wearing swimsuit, swim cap and water shoes running in shallow sea water with shingle beach

All medical conditions considered

If you have a health condition it shouldn't stop you seeing the world. With the right cover, you can travel with the knowledge you're protected if you need medical assistance.

Post Office covers most pre-existing medical conditions. Contact us for a quote, tell us about all your conditions and any prescribed medications you take and we’ll help if we can.

If we can’t help and yours is a serious pre-existing medical condition, check the Money and Pensions Scheme (MaPS) directory. It lists companies that may be able to help you. Or call 0800 138 7777.

Ready to get a holiday insurance quote?

We’ll help you find the best holiday insurance option to match your travel needs. Get a travel insurance quote today

More about our travel cover

Holiday insurance can protect you against a range of unexpected events.  From losing valuables to medical emergencies and a number of other things that could spoil your trip. Take a look at our travel insurance policy documents to make sure that you're getting the right level of cover.

  • Cancellation and cutting short your trip
  • Emergency medical expenses
  • Missed departure
  • Delayed departure
  • Baggage
  • Personal liability and legal costs

Cancellation and cutting short your trip

We'll repay you for any non-refundable, unused travel and accommodation costs if you have to cancel or cut short a trip due to reasons set out in the policy. This includes pre-booked activities and excursions, car hire and cattery and kennel fees, up to the limits shown

Emergency medical expenses

We can help if you need emergency medical treatments, repatriation (getting you back home) and more while you’re abroad

Missed departure6

We’ll also cover any extra travel and accommodation costs you're charged if you arrive too late to travel on your booked transport because of reasons set out in the policy. These include vehicle breakdown and delay or cancellation of public transport due to a number of factors

Delayed departure6

We’ll also cover any extra travel and accommodation costs you're charged if you arrive too late to travel on your booked transport because of reasons set out in the policy and up to the policy limits. These include vehicle breakdown and delay or cancellation of public transport due to a number of factors

Baggage

You're covered if your international departure is delayed by 4 or more hours, up to the policy limits and due to reasons set out in the policy wording. These include industrial action, weather (not including natural catastrophes), technical faults of transport and shortage of crew

Personal liability and legal costs

You'll also get protection for any unexpected legal costs you might be charged while you're away 

6 Delayed and missed departure are only available with our standard and premier cover levels.

Common travel insurance questions

  • Travel insurance gives you financial protection against unexpected events. Medical emergencies, flight or travel cancellations, lost luggage and theft can all be covered by insurance, up to the limits of the policy.

    Many people buy holiday insurance for peace of mind. If you fall ill in another country, medical care or repatriation could leave you out of pocket by tens or even hundreds of thousands of pounds. Travel insurance helps to minimise the financial risk of such events.

    Travel cover can also protect those travelling with you, and your belongings. If your luggage is lost, your insurance policy payout can help recover the costs of repurchasing your items. If you need to cancel your trip due to factors like redundancy or illness, insurance can help you recover those costs as well.

  • Post Office Travel Insurance can cover you for a single trip of up to 365 days2, or multiple trips in a single year. This applies to trips taken anywhere in the UK and abroad too. We also offer backpacker cover7 for a single trip of up to 18 months.

    The type and level of cover provided depends on the insurance policy type and options you choose. It can include cover for:

    • Cancellation
    • Cutting your trip short and abandonment of your trip
    • Emergency medical expenses
    • Lost, stolen or damaged baggage
    • Lost, stolen or damaged passports
    • Lost, stolen or damaged personal money
    • Personal accidents and liability
    • Legal protection

    You can add additional cover to your policy. Options include:

    Winter sports cover is compulsory for winter sports trips and cruise cover is mandatory if you’re going on a cruise. It’s important to check the different travel insurances available, and their various options and add-ons you can buy. This way, you’re sure to be fully covered for your trip and all you’ll do on it.

  • Yes, you should still get holiday insurance even if you have the European Health Insurance Card (EHIC) or its replacement, the UK Global Health Insurance Card (GHIC). These cards will not cover all medical needs. Some of the most expensive medical services, such as repatriation, aren’t covered. They also won’t help with things like cancellation, loss or theft, all of which can be covered by travel insurance.

    If you’re travelling in Europe, the EHIC no longer provides access to healthcare for UK nationals travelling to Iceland, Liechtenstein, Norway or Switzerland.

    If you are travelling outside of the EU, a good travel insurance policy is a necessity as EHIC and GHIC cards are not valid.

  • Our travel insurance covers emergency treatment and hospitalisation, plus repatriation (getting you back to the UK) if you need it. Cover is provided up to the limit specified in the policy wording for the specific cover level you choose.

    If you have existing medical conditions, you must declare them fully when you take out a policy, along with any prescribed medication you’re taking. We cover most pre-existing medical conditions, but failure to declare them could invalidate your policy.

    Emergency medical assistance

    If you need emergency medical assistance, you can call our dedicated team. They're here 24 hours a day, 7 days a week to get you the help you need. Check the correct contact details for your policy on our travel insurance help and support page.

    Non-emergency medical support

    If it’s not an emergency but you still need to see a medical professional, you can use our Medical Assistance Plus3 service. This outpatient service is included free with all Post Office Travel Insurance policies with no excess to pay. Get easy access to English-speaking medical experts such as doctors, dentists and gastroenterologists. The single online platform can be used anywhere outside the UK. Choose whether you’re seen at a clinic, in your hotel or via an online video consultation. All sessions are in your own language. They even have prescriptions delivered to your nearest pharmacy. This takes away the stress of finding medical help, so you can kick back and enjoy your holiday to the full.

  • The cost of travel insurance depends on things like your age, pre-existing medical conditions, destination, trip length, and the type of policy you need. Generally speaking, Travel insurance can save you money if something were to go wrong.

    Single-trip policies are cheaper than annual multi-trip policies, but choosing an annual policy is much more cost-effective if you travel multiple times a year.

  • Get holiday insurance as soon as you book your trip. This will make sure you’re covered if anything happens and you need to cancel your holiday (such as falling ill or a family bereavement).

  • Look for a policy that includes key basics, such as cover for medical expenses and repatriation, cancellation cover, missed departures and delays, luggage cover, travel abandonment, and personal liability cover. With any travel insurance policy make sure that it meets your travel needs and the cover limits are sufficient for your trip.

    We also make it easy to upgrade your policy with things like trip disruption cover, gadget cover, winter sports cover, cruise cover, and trip extensions.

  • We offer reliable travel insurance for both occasional and frequent travellers, with single-trip and multi-trip cover available. In the last five years alone, we’ve paid out over £62 million in claims.

    We’re an award winning provider, having won Best Travel Insurance Provider at the Your Money Awards in 2025.

    Our premier cover is 5 Star Defaqto Rated. Defaqto is a financial information business, helping financial institutions and consumers make better informed decisions.

  • Our policies provide cover for cancellation for Covid-19 if:

    • You test positive for Covid-19 within 14 days of your trip and are required to self-isolate by a medical practitioner, the NHS or any UK government body
    • A medical practitioner certifies you as too ill to travel due to Covid-19
    • Within 14 days of the start of your trip, you, a travelling companion, or the person you are staying with are required by a medical practitioner, a UK government body or health
    • authority to self-isolate due to Covid-19
    • You, an immediate relative8, a travelling companion or their immediate relative, a person you are planning to stay with dies or is hospitalised due to Covid-19

    If an insured trip has to be cut short, the unused portion of it can be claimed for if:

    • You, an immediate relative8, a travelling companion or their immediate relative, a person you are planning to stay with dies or is hospitalised due to Covid-19. There's also cover for medical and repatriation costs if you fall ill with Covid-19 while away. Call our emergency assistance line and we'll help you seek treatment if needed, we can also arrange to bring you back to the UK.

    There's no other coronavirus cover on our policies but, for extra reassurance, you can add our trip disruption cover upgrade option. This gives you added protection against missed departures and expenses charged due to change of testing or quarantine requirements. Add it to your preferred policy for an extra premium.

    Should the FCDO advise against all travel to your destination, there's no cover under any section of the policy if you decide to travel. 

    If the FCDO have advised to only undertake essential travel to a destination and your trip's not essential and you choose to travel, we'll only cover a claim if the cause is not linked to the reason for the FCDO advice. This limitation applies even if you've purchased an optional trip disruption cover upgrade. You may be able to travel with full cover if we authorise in writing that your trip's essential before you depart. Should you like to request this, please email travelinsurancefeedback@postoffice.co.uk

    Please make sure you’re clear what’s covered and what’s not. Check the answers to common questions about coronavirus cover and the full policy wording for more details.

  • We provide cover whether you’re taking a break in the UK or going on holiday overseas. You’re covered if your luggage or personal belongings are lost, stolen or damaged while you’re staying away from home in Britain. And if you have to cancel or cut short your trip in some circumstances, we can cover that too. As long as it matches the reasons set out in your policy.

    Our annual multi-trip travel insurance can cover you for UK trips too. The minimum requirements are one night’s pre-booked and paid accommodation. Or your stay must be at least 100 miles from your home. Or you must have at least one sea crossing.

  • Standard policies only provide limited cover for electronic items.

    Single article limits apply (£150 for economy policies, £250 for standard, and £400 for premier). 

    If you're travelling with lots of expensive devices, make sure you add the gadget cover when you buy holiday insurance with us. This will cover:

    • Mobile phones
    • Camcorders and their accessories
    • All photographic/ digital/ optical/ audio/ video media and equipment
    • iPods, MP3/4 players or similar and/or accessories
    • e-book readers
    • satellite navigation systems

    Check the policy wording for full terms. 

  • Yes, there is. We’ve teamed up with Student Beans to offer both student and graduate discounts. Before you run your travel insurance quote, take a look at how to get money off:

    1. Visit the student or graduate link

    2. Either register for an account (to verify your student/graduate status) or log in if you have already registered

    3. You'll then be sent a unique code

    4. Enter the code in the promotional code box when you get a travel insurance quote online

    5. The discount will then be automatically applied to the quote provided.

  • Read more travel insurance FAQs

7 Backpacker policies only available on the economy level of cover.

8 Immediate relative: your mother, father, sister, brother, spouse, civil partner, fiance/e, your children (including adopted and fostered), grandparent , grandchild, parent- in- law, daughter-in -law; sister-in-law, son-in- law, brother- in- law, aunt, uncle, cousin, nephew, niece, step-parent, step- child, step-brother, step-sister or legal guardian.

Need some help?

Travel insurance help and support

For emergency medical assistance, making a claim, answers to common questions about our cover or getting in touch:

Visit our travel insurance support page

We’re here to help on your travels

Access your travel insurance policy anywhere

You can buy travel insurance and view your policy all in our free Post Office travel app. Plus you can order and top-up our Travel Money Card wherever you are too

Travel money made easy

Buy your travel money online. You can click and collect from a branch near you or choose next-day delivery to your home

About our travel insurance

Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).

Things you need to know

1 Post Office has won the following awards:

  • Post Office won a “Best Travel Insurance Provider” award at the Your Money Awards in 2021, 2022, 2023, and 2025
  • Post Office won a ‘Best Travel Insurance Provider’ award at the MoneyFacts Awards in 2024 and 2025

2 For economy, standard and premier policies, the single-trip policy will cover you for one trip up to:

  • 365 days for persons aged up to and including age 70

  • 90 days for persons aged between 71 and 75

  • 31 days for persons aged between 76 and above