Passports and travel
Answers to common questions about applications for passports and to visit or drive abroad.
We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
Post Office offers a range of ways to verify or certify your identity and documents.
Here’s where to find the answers or help you need.
Answers to common questions about applications for passports and to visit or drive abroad.
Find answers about your first adult passport or how to renew
Questions we’re asked often about first child passports and how to renew them
For questions about driving abroad, read our International Driving Permit FAQs
If you need a visa waiver for a US holiday or business trip, visit our ESTA page
Get the help you need with applications to drive, live, work and more in the UK.
You may find the answer you need in our driving license FAQs
Get the answers to questions about road tax here
For BRP Collection in branch, find the branch in your Home Office letter here
Or redirect your BRP to another branch* with our Branch Finder (select ‘BRP collection’).
For more on collecting your residence permit visit the Home Office BRP page.
For other questions about permits to live and work in the UK, go here.
*Redirection fee applies
Need help applying? Read these common questions and answers about our SIA licence service
Call the Environment Agency fishing licence service on 0344 800 5386
Or visit the GOV.UK page for fishing licences
Answers and information about identity and document checking at Post Office.
As part of changes to GOV.UK Verify, from 23 April 2022 Post Office no longer supports new registrations for this service.
For answers to common questions read our FAQs and extended FAQs.
For further assistance email myprofilehelpdesk@postoffice.co.uk
You can also get in touch with our customer service desk by calling 0330 058 3455 or sending us a message via webchat during these times:
For business enquiries please complete this online form
For customer queries please complete this form
For customer queries please complete this form
Apply for a basic, standard or enhanced DBS criminal records check at Post Office
Find out about the Standard and Enhanced DBS check service
Or start your basic DBS check now (available through GOV.UK Verify)
For customer queries please complete this form
For GOV.UK Verify support please refer to the contact information for the GOV.UK Verify service above
Here’s where to get answers and support with these related products and services.
Get in touch or answers to common questions about foreign currency of Travel Money Card.
If you’re already a customer, visit our dedicated support page.