Service updates
The service is currently fully operational.
If you need help, email myprofilehelpdesk@postoffice.co.uk and we'll get back to you as soon as we are able. Additionally, our customer service desk provides phone support Monday to Friday 08:00-12:00 and web chat support Monday to Friday 08:00-17:30.
In the meantime you may find some help from our FAQs page.