Post Office Complaints Contacts

Post Office Complaints Contacts

  • Complete our feedback form below
  • Contact our customer service centre on 0345 722 3355
  • Reach the Royal Mail on 0345 600 0606 or online at Royal Mail
  • Get in-touch with Parcelforce on 0800 0085 5854 or online at Parcelforce
  • Tweet us at @PostOffice

We’re sorry you have a complaint

We want to hear what you think about the Post Office®. Your comments and complaints help us improve our service.

Please use the form below to tell us about it and we’ll do our best to put things right.

If you have Lost, Damaged or Delayed Mail, Post Person Complaints and feedback, Delivery and Collection or any other Royal Mail Product and Service visit the Royal Mail Website or contact their helplines on the numbers listed.

Contact Royal Mail

Contact Parcelforce Worldwide

Your complaint

Please complete the form below with as much information as you can. This will help us deal with your complaint quickly. When you've finished, select 'Submit'.

* Indicates a required field

For Post Office

Complete the form on the page if you'd like to get in touch.

If you are deaf or hard of hearing you can call our Textphone number:

0345 722 3355

Royal Mail

Please contact :

Royal Mail

or if you are deaf or hard of hearing call our Textphone number on:

0345 600 0606
8.00am-6.00pm Monday to Friday
8.00am-1.00pm Saturday

Parcelforce

Worldwide

Please contact :

Parcelforce

or if you are deaf or hard of hearing call our Textphone number on:

0800 0085 5854
8.00am-6.00pm Monday to Friday
8.00am-12.30pm Saturday