For further information about the Horizon IT Scandal, please visit our corporate website

Add our Cruise Cover for extra protection

If you’re off sailing the seven seas, make sure you’re not left high and dry. Our Cruise Cover is there to help if you need emergency treatment on board or in harbour, or to re-join the ship because an illness or a lost passport keeps you briefly ashore. This upgrade also extends the missed departure and connection cover to outside the UK to include each port on the cruise itinerary, and more.

Add all this extra protection to your policy

For an additional premium you can tailor your travel insurance to include the mandatory protection you'll need on your cruise, for all this added reassurance. Terms and conditions apply.

Check policy wording for full details

Missed departure

If your car breaks down, your train gets cancelled or you lose your passport and can’t make your departure, we can have you covered. Our cruise upgrade extends the missed departure and connection outside the UK cover to include each port on the cruise itinerary

Cruise interruption

If you need hospital treatment on dry land, we'll pay travel and accommodation expenses you incur to reach your next port and re-join your cruise

Missed port

You carefully select the destinations you wish to visit on your cruise. If the captain has to change the itinerary and you miss a port, we can help compensate you

Cabin confinement

Being taken ill on board is never nice. For your wellbeing and to prevent others getting sick, the captain may confine you to your cabin. If so, and you miss parts of your planned trip as a result, we can help compensate you for each 24-hour period

Unused pre-booked excursion cover

If you’re confined to your cabin due to illness or injury, and don’t go on a planned excursion you’ve already booked, we can help you recuperate costs

Increased personal baggage limits

On a cruise, you may be away for a while and need more in your luggage. We’ve increased the amount we’ll cover for cruises, so go ahead and pack that extra pair of shoes

Choose a travel insurance cover level

The table shows the maximum cover limits available with Cruise Cover for each of our cover levels. You can add Cruise Cover for an additional premium.

Policy wording

Economy

£125 excess

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£300

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings#)

Up to £1,500

Standard

£99 excess

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£300

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings#)

Up to £2,000

Premier

£50 excess

Defaqto 5 star award

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Up to £100/£500

Cruise interruption

Up to £1,000

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Up to £500

Increased baggage (personal belongings#)

Up to £2,500

Missed departure and missed connection

Missed departure and missed connection

Up to £1,000

Missed departure and missed connection

Up to £1,000

Missed departure and missed connection

Up to £1,000

Missed port (per port/max)

Missed port (per port/max)

Up to £100/£300

Missed port (per port/max)

Up to £100/£300

Missed port (per port/max)

Up to £100/£500

Cruise interruption

Cruise interruption

Up to £1,000

Cruise interruption

Up to £1,000

Cruise interruption

Up to £1,000

Evening dress hire

Evening dress hire

Up to £75

Evening dress hire

Up to £75

Evening dress hire

Up to £75

Cabin confinement (per day/max)

Cabin confinement (per day/max)

Up to £50/£500

Cabin confinement (per day/max)

Up to £50/£500

Cabin confinement (per day/max)

Up to £50/£500

Unused excursions

Unused excursions

Up to £500

Unused excursions

Up to £500

Unused excursions

Up to £500

Increased baggage (personal belongings#)

Increased baggage (personal belongings#)

Up to £1,500

Increased baggage (personal belongings#)

Up to £2,000

Increased baggage (personal belongings#)

Up to £2,500

Woman wearing swimsuit, swim cap and water shoes running in shallow sea water with shingle beach

All medical conditions considered

Living with a medical condition such as high blood pressure, cholesterol or diabetes shouldn't stop you having a fantastic holiday. But it's important you’re adequately insured. So make sure you tell us the full details of all existing medical conditions.

Post Office Travel Insurance covers most pre-existing medical conditions. Get a quote today to see if we can cover you.

If you have a serious pre-existing medical condition we’re unable to cover you for, check the Money and Pensions Scheme (MaPS) directory of companies that may be able to help you. Or call 0800 138 7777.

Pre-existing medical conditions

^^This service is not available for trips taken in the UK, only for international travel. The service allows up to 3 separate medical events per person, per policy and for each medical event up to 3 appointments per person listed on the policy. All appointment charges are covered by your travel insurance policy. You will not need to pay any excess fees for this service. For any online appointments or where the appointment was held at your accommodation, where a prescription is issued, you will need to pay for any medication and claim upon your return home. No excess will be applied for any prescription charges. If your appointment takes place at a clinic and they have a dispensing chemist, you will not need to pay for your prescription and all charges will be covered by your policy at the point of appointment. If there is no dispensing chemist at the clinic, you will either be given a prescription, or the prescription will be sent to a chemist by the treating Doctor, and you will need to pay for any medication and claim upon your return home. If your medical situation needs to be handed over from an outpatient case to an inpatient case and requires hospital admission, you will be handed over to our emergency medical assistance team in the UK. For any inpatient cases, no excess will be applicable.

Ready to get a quote?

Let’s find the protection that’s right for your travels. Get a quote for Post Office Travel Insurance

An award-winning provider

Personal Finance Winner 2023 award

Best Travel Insurance Provider

Post Office won a ‘Best Travel Insurance Provider’ award at the Your Money Awards in 2021, 2022 and 2023

Bronze British Travel Awards 21/22 Best Company for Travel Insurance award

Best Travel Insurance Provider

Post Office won a “Best Travel Insurance Provider” award at the British Travel Awards in 2022

Defaqto expert rated Travel Insurance 5 star award

Defaqto 5-star rated cover

Our Premier level policies have a 5-star Defaqto rating

Common questions

  • Cruise Cover is a mandatory addition to a travel Insurance policy that protects against travel risks uniquely associated with going on a cruise. These can range from becoming unwell at sea to the added complications surrounding lost or stolen luggage. Protection in the event of such circumstances can be added for an additional premium.

  • If you’re a going on a cruise you must add our Cruise Cover upgrade.

    Remind yourself how much a cruise holiday costs. It's typically more expensive than a standard trip. A voyage tends to last longer than most holidays too. Cruises carry their own risks and Cruise Cover is there in case the unexpected should happen.

    We don’t like to think about what could go wrong, but cruises can have their own, unexpected upsets. Certain things that could happen at sea may not be covered by a standard policy alone and the extra protection is designed specifically to help with cruise-related mishaps.

    For instance, getting ill at sea might mean you're treated on board first, then need emergency evacuation back to shore. Cruise insurance is there to help in such circumstances.

  • We’re an award-winning travel insurance provider. Our cover includes missed departure, missed port, cruise interruption, cabin confinement and evening dress hire. And our call centres are right here in the UK if you need to contact us about travel insurance.

  • Cruises are often booked several months before the dates when their ships set sail. Buying your policy well in advance can help safeguard against unexpected events or issues that might delay the trip or cause it to be cancelled altogether.

    Read our when to buy travel insurance guide to find out more.

  • Read more travel insurance FAQs

Need some help?

Travel insurance help and support

For emergency medical assistance, to make a claim, find answers to common questions about our cover or get in touch:

Visit our travel insurance support page

Travel insurance policy types

  • Single-trip Travel Insurance

    • Cover for a one-off trip in the UK or abroad 
    • Perfect for one-off trips or longer holidays of up to 365 days*
    • No age limit 
  • Annual Multi-trip Travel Insurance

    • Cover for multiple-trips for a 12-month period 
    • You can go away multiple times in the policy year with various trip durations available**
    • Available for everyone aged up to 75 years 
  • Backpacker Insurance

    • Cover for a one-off trip up to 18 months
    • Option to return home for up to 7 days on 3 occasions
    • For people aged 18 – 60 wanting to travel the world for a gap year or career break

* For Economy, Standard and Premier policies, the Singe trip policy will cover you for one trip up to:

365 days for persons aged up to and including age 70

90 days for persons aged between 71 and 75

31 days for persons aged between 76 and above

** For Economy, Standard and Premier policies under Annual Multi-Trip although you can take as many trips as you want within the policy year, there is a maximum duration for each individual trip. This limit varies depending on the cover level chosen and will be 17 or 31 days. On some policies the limit can be extended to 31, 45 or 60 days for an additional premium

About our travel insurance

Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: 100 Wood Street, London, EC2V 7ER. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).