We’re sorry you have a complaint
Please use the form below to tell us about it and we’ll do our best to put things right.
If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail.
Please complete the form below with as much information as you can. This will help us deal with your complaint quickly. When you've finished, select 'Submit'.