Policies purchased from the 6 September 2020 to the 30 March 2022

• Cancellation within 14 days of your trip if you test positive for coronavirus
• Cancellation if a close relative^ passes away after testing positive for Covid-19
• Curtailment if you test positive for covid-19 at your outward departure point and are not allowed to go on your trip
• Curtailment if you test positive or are medically quarantined for 24 hours or more (Economy, Standard and -Premier levels of cover only)
• Missing a departure or other delays to your trip if you’re waiting for test results and they’re late (with Standard and Premier cover levels only, you must arrive at your departure point within the time stated, and the testing is to take place at your departure point)
• Expenses for emergency medical treatment or extra expenses like repatriation while you’re abroad
• Curtailment if you test positive on arrival at your destination airport (Economy, Standard and Premier levels of cover only)
• Curtailment if a close relative^ passes away while you’re there

Remember, your cover won’t be valid if you travel against the Foreign, Commonwealth & Development Office advice of all or all but essential travel, or against local government advice. So check the latest FCDO advice here and the Government’s UK travel guidelines here.

^ Close relative: Your spouse, civil partner, or the person with whom you are permanently cohabiting in a marriage-like relationship, son, daughter (including adopted or foster child), mother, father, sister, brother, grandmother, grandfather, grandchild, fiancé(e) and next of kin, including the same in law and step-relations.

Policies purchased from the 31 March 2022 onwards

• You test positive for Covid-19 within 14 days of your trip and are required to self-isolate by a medical practitioner, the NHS or any UK government body
• A medical practitioner certifies you as too ill to travel due to Covid-19
• You, someone you’re travelling with, or someone you’re staying with is required to self-isolate by a medical practitioner, UK government body or health authority
• You, an immediate relative# or someone you plan to travel or stay with dies or is hospitalised due to Covid-19.

If an insured trip has to be cut short, the unused portion of it can be claimed for if:

• You test positive for Covid-19 after you’ve left the UK and have to self-isolate
• You test positive on arrival in your destination and are not allowed to continue your trip
• You, an immediate relative# or someone you’re travelling or staying with dies or is hospitalised due to Covid-19

There’s also cover for medical and repatriation costs if:

• You fall ill with Covid-19 while away – call our emergency assistance line and we’ll help you seek treatment or, if needed, arrange to bring you back to the UK

There’s no other coronavirus cover on our policies, but for extra reassurance you can add our Covid-19 Cover upgrade option for protection against missed departures and expenses incurred due to change of testing or quarantine requirements to your preferred policy for an additional premium.

Policies sold on or after the 31 March 2022, should the FCDO advise against all travel to your destination, there is no cover under any section of the policy should you travel.  

If the FCDO have advised to only undertake essential travel to a destination and your trip is not essential and you choose to travel, we will only cover a claim if the cause is not linked to the reason for the FCDO advice. This limitation applies even if you have purchased an optional Trip Disruption or Covid-19 upgrade. You may be able to travel with full cover if we authorise in writing that your trip is essential before you depart. Should you like to request this, please email: travelinsurancefeedback@postoffice.co.uk 

Please make sure you’re clear what’s covered and what’s not. Check the answers to common questions about coronavirus cover and the full policy wording for more details.

#Immediate relative: Your mother, father, sister, brother, spouse, civil partner, fiancé/e, your children (including adopted and fostered), grandparent, grandchild, parent-in-law, daughter-in-law; sister-in-law, son-in-law, brother-in-law, aunt, uncle, cousin, nephew, niece, step-parent, step-child, step-brother, step-sister or legal guardian

With Single-trip Travel Insurance, you would be covered for medical expenses, cancellation or cutting short your trip, and loss of belongings. However, the amounts you are covered for and the specifics of what these things entail will depend on the level of cover you take out. You can review our policy document to find out which one would be most suited to your needs.

Yes, your Single-trip Travel Insurance policy will cover cancellation of your trip – or if you have to cut it short – in some circumstances. Those circumstances even include cancelling or curtailing a trip due to coronavirus in some cases. You’ll find full details of what’s covered and what isn’t in the policy wording.

If you take out a single trip policy you’ll travel insured to the level of cover you choose when you apply.

For instance, while some cover against the impact of Covid-19 is included, you might want to add extra protection if the virus causes you to miss a departure or other delays.  Check our new Covid-19 upgrade. If you’re taking part in certain activities, like skiing or going on a cruise, because these types of trip involve a different level of risk for insurers, this extra cover must be added to your policy and is subject to an additional premium.

There are some adventure sports and activities that are covered as standard on your Single-trip Travel Insurance and others that aren’t. It’s important to fully understand your policy document so you don’t become involved in something that you’re not covered for.

If you travel infrequently – perhaps only once or twice a year – then you might want a Single-trip policy for your journey. Also, if you are taking a single trip of lasting duration (up to 365 days*) then a single trip policy can also cover you too. Terms and conditions apply.

If it's likely you'll take more than one trip in a year, Post Office Annual Multi-Trip Travel Insurance may be a more cost-effective way for you to get covered. 

We can offer you a choice of insurance at three different levels: Economy, Standard and Premier. If you decide on a Premier policy you will be able to enjoy complimentary airport lounge access if your flight is delayed for one or more hours. >

It’s often best to buy Single-trip Travel Insurance as soon as you book any part of your trip. Cover for cancellation won’t begin until you purchase it. The start date needs to be the start date of your trip, but by taking it out straight away, should something happen between now and the start of your trip, you can be covered for cancellation in some circumstances. It’s another thing sorted and out of the way, and one less thing to forget as you get nearer to your trip and things get busy.

The price you pay for Single-trip Travel Insurance really depends on what you need your policy to cover. When you get a quote from Post Office we’ll ask what level of cover you need for all of the things you might like to protect, or issues you may want to safeguard against, when the time comes to travel. So we’ll work out a competitive price for that cover based on the options you choose.

Yes, there is. We’ve partnered with Student Beans to offer a student discount. To claim it simply log in with your Student Beans account here. If you don’t have an account you’ll need to register for one here and verify you’re a student first. You’ll be given a unique code, which you’ll need to enter into the promotion box that appears when getting your travel insurance quote. The discount will be taken off your quote total.