Family relaxing on their summer holiday

Family Travel Insurance

  • Children under 18 can be covered under a family or single parent family policy*
  • Up to £10m emergency medical cover in case of accident or injury ^
  •  24/7 medical emergency helpline

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Give your family the protection they deserve on holiday

If you're travelling abroad as a family it makes sense to take out insurance that covers you all. Especially if you have little ones. With Post Office Family Travel Insurance your kids can be included for free, providing they have no existing medical conditions.

Poorly kids need looking after even more when away from home

It's bad enough if your children get ill or injured when you are at home. But if it happens when you are on holiday abroad it can be an even more distressing experience.

You'll obviously want to have them treated quickly. But if you are somewhere unfamiliar it can be difficult to know where to go. To make matters worse there may be a language barrier too.

How to get a doctor overseas

If you are ever unlucky enough to find yourself in this situation, try to call a doctor as soon as possible. In Europe the number for emergency services is 112. Although you can check the Foreign, Commonwealth & Development Office website for emergency numbers you can ring at your destination too. Remember to ask for an interpreter if you can't understand your doctor.

Making sure it's the right treatment for the patient

If you have travel insurance for your family your provider should be able to monitor the situation to ensure that your child is receiving appropriate treatment.

Saving money may not be your most important concern at the time, but you'll probably be grateful if you have holiday insurance when your doctor asks for the bill. It can save you a small fortune on unexpected medical treatment.

There are other precautions you can take too

Make sure you and your children have obtained all the necessary vaccinations and medications prior to travel. And pack a small first aid kit to take with you that includes children's antihistamines, aspirin or other painkillers and thermometer.

All medical conditions considered

Post Office Travel Insurance covers most pre-existing medical conditions. Get a quote today to see if we can cover you. If you have a serious pre-existing medical condition that Post Office Travel Insurance cannot offer cover for, the Money and Pensions Scheme (MaPS) have launched a directory listing companies that may be able to help you. The directory can be accessed by either clicking here or calling 0800 138 7777.

You'll need a Ghic for every family member

You may have heard about the European Health Insurance Card (Ehic) or its replacement from 1 January 2021, the new UK Global Health Insurance Card (Ghic). They both let UK citizens access emergency and necessary state healthcare in EU countries for free or at a reduced cost. 

If you apply for a card now or you’ve applied and have yet to receive your Ehic, you’ll get the new Ghic instead. Your existing Ehic can still be used in the EU until its expiry date, whenever that is. The Ehic can no longer be used in Switzerland, Norway, Iceland or Liechtenstein in most cases. 

Remember, neither the Ehic or Ghic covers all eventualities, such as repatriation, so make sure you also have travel insurance with appropriate health cover for trips to the EU or any overseas travel.

We'll look after your family in other ways too

Our family travel insurance isn't there just for emergency medical cover of course. It can protect you and your loved ones in other ways too. If your luggage is damaged, mislaid or stolen we'll help pay towards its replacement.

All of our policies offer cover up to £100 for your mobile/smart phone. However, why not take out our Gadget cover? For an additional premium, we can provide cover for your mobile phone up to £1000.

When should I buy family travel insurance?

To help you decide the right time to get your family covered, read our guide to when to buy family travel insurance.

Don't have a breakdown if your car won't start

We can provide help if you miss a departure too, if your car breaks down after leaving home or public transport is delayed.

Even cancellation cover is included

Our travel insurance can even help if your holiday is cancelled through no fault of your own. For example if there's unexpected illness or injury to a family member that forces you to abandon your trip abroad.

Our single trip policy protects you from the moment you take out the policy. And our annual multi-trip policy is in place for a whole year, so you can be reassured knowing your family holiday  is protected from the policy date start you choose. For cancellation cover to begin immediately for any trips you've already booked, make sure you choose the date you buy the insurance as the start date for the policy.

Award-winning travel insurance provider

We have experience in helping people on holiday all over the globe. And we were named Best Travel Insurance Provider at the Your Money Awards 2021 and 2022. So wherever you are thinking of visiting, and whatever it is you want to experience, why not use Post Office to provide your family travel insurance?

The availability of cover options is dependent upon the level of cover you select. Conditions and exclusions apply. For full details of what's included with your cover, check the policy documents .


* Insure yourself as a family and your children, grandchildren, adopted children or foster children are covered too. To qualify children and grandchildren need to be under 18 and in full-time education or living with you. If you are divorced or separated and your children don't live with you, they can still be included under a Family or Single parent policy. 

With Single Trip Insurance your kids need to travel with you or your partner to enjoy our cover. With Annual Multi-trip the adults can travel independently and on some of our policies the kids can too, so long as they are accompanied by a responsible adult (check policy for details).

^ When abroad, Economy policies offer up to £5 million medical cover, Standard policies offer up to £7.5 million, and Premier policies offer up to £10 million. Terms and conditions apply, please see the policy wordings for full details.

0330 & 0333: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

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Post Office Travel Insurance

Single Trip Cover

Offering cover for anything from a short UK break to a year of travelling around the world.

Find out more

Annual Multi-Trip Cover

Travelling more than once this year? An annual multi-trip policy could save you time and money.

Find out more

Small print

Post Office® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited. 

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Post Office and the Post Office logo are registered trademarks of Post Office Limited.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).

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To get a quote, buy your travel insurance or cancel your policy, call:

0330 123 3690 9am - 5:30pm, Mon - Sat