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How to claim your gift

If you've either bought travel money, used our passport check and send service, or applied for an International Driving Permit, and then bought our travel insurance - congratulations! You can now claim your gift of either a £10 Amazon Gift Cardˡ or Hawaiian Tropic suncream bundle, ~Terms and condition's apply. Here's how....

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Three simple steps…

Travel money

1) Get one of our travel products

Buy travel money, use our passport check and send service, or apply for an International Driving Permit, and we'll give you a promotional code

Travel insursance

2) Buy a travel insurance policy

Choose from our single trip or annual multi trip travel insurance and redeem your code on our website


3) Choose your gift

Choose from a £10 Gift Cardˡ, or a Hawaiian Tropic sun cream bundle worth up to £33.

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Step 1) Get one of our travel products

Whether you're buying travel money in a branch or online, or you visit a branch to use our passport check and send service or apply for an International Driving Permit, you'll get a promotional code.

Travel Money

Over 70 currencies plus our secure pre-paid card, both available to order online or in branch.


Get your application right first time with our Passport Check and Send service.

International Driving Permits

Driving abroad? Check to see if you need an International Driving Permit’

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Step 2) Buy a travel insurance policy

Once you've got one of the travel products above, buy via our website and enter your promotional code or call centre and give the agent the promotional code.

Single Trip Insurance

Offering cover for anything from a short UK break to a year of travelling around the world.*

Annual Multi-Trip Cover

Travelling more than once a year? An annual multi-trip policy could save you time and money.**

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3) Choose your gift

We'll send you a "How to claim" gift email from which you can choose your gift.  (Please allow up to two business days). 

If you choose an Gift Cardˡ - you will receive an e-code to activate and spend straight away

If you choose a suncream bundle - we’ll ping you a link to choose from 4 popular bundles. This will arrive by Royal Mail 24 hour delivery service

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Important points

  • This offer runs between 1 June 2019 and 29 September 2019
  • The Travel Insurance policy you buy does not have to be in your name
  • You’ll have 14 days to claim from the point you receive your “How to claim” email
  • Check & Send services and International Driving Permit services are only available in branch. Travel Money and Travel Insurance can be purchased in branch or online
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Gift offer FAQs

How do I qualify for my gift?

By purchasing Travel Money, topping up your Travel Money Card, applying for a International Driving Permit, or using the Passport Check and Send Service, or Digital Passport Check and Send Service and then by taking out a new Post Office travel insurance policy between 1 June 2019 and 29 September 2019.

When do I get my gift?

Once you have taken out your policy, please allow 2 business day to receive your “How To Claim” email.

Where will my gift be sent?

Your “Gift Code Reveal” email will be sent to the email address supplied at the point of taking out your travel insurance policy, after you have selected it from your “How To Claim” email.

I have not received my gift, what should I do?

If you haven’t received your “How To Claim” email within 2 business days, or have not received your “Gift Code Reveal” email after selecting your gift, please get in touch with MLP and a member of the team will be happy to help you. Lines are open Monday to Friday 9am to 5.30pm.

I have chosen my gift however, I would now like to change it.

Unfortunately, once you have made your gift selection it is not possible to change your chosen gift.

My claim won’t submit, what should I do?

If you are having difficulties, please contact MLP and a member of staff will be happy to help.

I have a question about my Post Office travel insurance, who can I contact?

For any questions regarding your Post Office travel insurance please call: 0330 123 3690***.  Open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday from 10am to 5pm.


*The Single Trip policy will cover you for one trip up to:

365 days for persons aged up to and including age 70.

90 days for persons aged between 71 and 75.

31 days for persons aged between 76 and 85.


** Under an Annual Multi-trip policy although you can take as many trips as you want within the policy year, there is a maximum duration for each individual trip. This limit varies depending on the cover level chosen and will be 17 or 31 days. On some policies the limit can be extended to 31, 45 or 60 days for an additional premium.


*** 0330 & 0333: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.


ˡ Restrictions apply, see