Travel Money Card  Safe and secure holiday spending

The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.

Currencies available:

 EUR – euro 

 USD – US dollar 

 AUD – Australian dollar 

 AED - UAE dirham 

 CAD – Canadian dollar 

 CHF – Swiss franc 

 CNY – Chinese yuan 

 CZK – Czech koruna 

 DKK – Danish krone

 GBP – pound sterling 

 HKD – Hong Kong dollar 

 HUF – Hungarian forint

  JPY – Japanese yen 

 NOK – Norwegian krone 

 NZD – New Zealand dollar 

 PLN – Polish zloty 

 SAR – Saudi riyal 

 SEK – Swedish Krona 

 SGD – Singapore dollar 

 THB – Thai baht 

 TRY – Turkish lira 

 ZAR – South African rand 

There are three ways that you are able to obtain a Travel Money Card, each very simple.​

Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.​ ​

• Via our travel app: You can order a Travel Money Card and store up to three cards in our free travel app. Delivery will take 2-3 working days​
• Online: Follow our application process to order your card online. Your card will take 2-3 working days to be delivered. Once it arrives you can link it to our travel app to manage on the go​
• In branch: Simply find a nearby Post Office branch and pop in to get your Travel Money Card there. Please remember to take a valid passport or UK driving licence in order to obtain your card, and you can take it away the same day​

​Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached.

Yes, you can. Start with cash or card, select your currency and how much to spend, then click the button to proceed. On the next page you can add extra cash or, if you don't already have one, a Travel Money Card in the same or a different currency.

​Your cash and card will always be delivered separately.

You get a better rate the more travel money you buy. When buying one currency, you can split your travel money across cash and card and still benefit from our best rates. If you buy £500 in cash currency and £500 on a card you'll get our best rate for buying over £1,000 in travel money combined.​

​Cash and card combined rates are only available online. It's not possible to order cash through the app at the moment.

​You can buy one currency at a time on your Travel Money Card but if you want to add multiple currencies in cash you can do so. The maximum is £2,500 for cash and £5,000 for Travel Money Card.​

Orders that combine both cash currency and Travel Money Card are charged as one transaction.​

You’ll need an account to order both cash currency and a Travel Money Card together. This makes it easier to complete combined orders and manage your card once you receive it.

You have the same delivery options for buying cash and card together as you do when buying them individually. Your cash and card will always be delivered separately.​

​Cash​

Free same-day collection (selected branches)​ Ordering euros or US dollars? Place your order by 2pm Monday - Friday or 1pm on Saturday for same-day collection. Orders placed after the cut off will be ready for collection by 11am the next working day.

​Free next day click and collect in branch​ Order by 3pm Monday - Saturday for next working day collection. Orders placed after the cut off will be ready for collection in two working days.​

Next-day home delivery​ Spend £500 or more on both cash and card to get free cash home delivery. Orders below £500 will be charged £4.99 for home delivery. Orders are sent by Royal Mail Special Delivery™ by 1pm. If you place your order before 3pm, it should be delivered by 1pm the next working day, guaranteed. Someone will need to sign for the order.​

Card​

If you order a Travel Money Card online it will be delivered to your billing address free of charge, within 2-3 working days. You don't need to be home or sign for it.

Travel Money Card is enabled with both chip and PIN and contactless, so you can make larger and lower-value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.​

​You can load between £10 and £5,000 onto your Travel Money Card. For more details, check the 'Are there top-up limits?' question elsewhere on this page.​

​You can use your card wherever you see the Mastercard Acceptance Mark and withdraw cash at over 2 million ATMs worldwide. Be aware that charges and fees may apply.​

​Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.

Yes, the following limits apply for all currencies the Travel Money Card supports.​

• Minimum top-up: £10​
• Maximum top-up: £5,000​
• Maximum top up transactions: 3 per day​
• Maximum balance: £10,000 at any time​
• Maximum annual balance: £30,000

Yes, you can manage your Travel Money Card using the free Post Office travel app.​

You can use it to:

• Add, activate and manage multiple Travel Money Cards ​
• Top up or move funds between currencies​
• Check your balance​
• Track your spending​
• Freeze your spending if your card is lost​
• View your PIN​
• Add your card to Apple Wallet​

​Download from Apple App Store​

Download from Google Play

If you don't want to use our app you can manage your card online. Simply create an account

There aren’t too many fees to worry about when you buy travel money from Post Office. But sometimes a few charges may apply. Details of when fees would apply are listed here:​

• Load fee: If you load pounds sterling on to your card rather than a foreign currency, you’ll pay a 1.5% commission (minimum £3, maximum £50) ​
• Cash withdrawal fee: If you use your card to withdraw cash at an ATM (including Post Office branches), you’ll be charged a cash withdrawal fee. For example, it's £1.50 per transaction in the UK but this fee varies depending on the destination. You can find more information on your card’s terms or conditions or on our website. Some ATMs may also charge their own fee, which should be displayed on the ATM screen​
• Cross-border fee: If you use your card in a country where the local currency isn’t supported by the card, you’ll be charged a 3% cross-border fee
• Dormancy fee: If you have money left on your card 12 months after it expires, you’ll be charged a £2 each month until the balance is zero or you request a refund

if you need to request a refund for the funds loaded on your Travel Money Card, follow these steps:​

• Call the number on the back of your card, +44 (0) 20 7937 0280. We’ll guide you through the process​
• You’ll need to provide your bank account number, sort code and confirmation that your trip has been cancelled, such as an email​
• We’ll process your refund. Payments usually take 3 to 5 working days to appear in your account

If you card has expired it can no longer be used.​

​We may have tried to send a new card, depending on when you last used it. If you haven't received a new card and would like to continue using the product please give us a call and we can get a new card sent to you.​

Please call us on:​
0344 335 0109 ​
Lines open 24/7​

If you don't get a new card and your existing card has a balance on it, you should log into your online account or call us to get a refund.

​If you still have a balance 12 months after the card has expired we'll charge a fee of £2 per month until there is no balance left. This doesn't apply if your card has been renewed.​