How do life insurance companies verify your smoking status?
There are usually two times when insurers may look to verify your smoking status: when you take out a policy and when you make a claim.
Taking out a policy
Your insurer will ask about your smoking status when you take out a policy. When that policy is created, you have to confirm that all the details you provided are correct in a legally binding contract. If you’ve provided false information or purposefully left out information, your policy will be cancelled, and any benefit amount will not be paid out.
Some insurers may request blood tests or saliva tests, which can reveal if you’re likely to have smoked in recent weeks or months. They may also ask for previous medical records to confirm that you’ve not had smoking-related illnesses in the past.
At Post Office, we request authorisation to access medical records in a small number of cases, but we don’t ask for biometric tests at any point.
Making a claim
If you become critically ill or pass away, your insurer may need access to your medical records to process your claim. If your records indicate that you’ve smoked and you have a non-smoker policy, your claim will be rejected.
To be clear, while it may be tempting to ‘stretch the truth’ about how much you smoke, it is not a good idea. If your claim is rejected, you’ll have paid monthly premiums for nothing, and your loved ones won’t have the financial security that you wanted to leave behind.
In 2024, 96.5% of new fixed term life insurance claims in the UK were paid out2. Insurers don’t try and avoid paying valid claims. However, one of the common reasons claims are rejected is ‘non-disclosure of material information’, such as smoking. Misrepresenting your smoking status could result in your policy being one of the few claims that are rejected. It just isn’t worth the risk.
Scottish Friendly, the underwriter for Post Office Life Insurance, paid 99.1% of claims in 2024. Provided you’re honest and transparent when taking out a policy, you can get peace of mind that your family are supported, whether you’re a smoker or not.