Public Health England has advised that there is no perceived increase in risk of contracting the coronavirus from handling post or freight. From experience with other coronaviruses, these types of viruses don’t survive long on objects, such as letters, parcels or identity documents. However, it is sensible to wash your hands thoroughly after contact with anything outside of your home and to avoid touching your face.
Delivery procedures for UK services
To minimise contact during delivery, Royal Mail and Parcelforce Worldwide colleagues will not be handing over the hand-held devices to customers to capture signatures but instead log the name of the person accepting the item . Having initially knocked on your door, the driver or postman/woman will then step aside to a safe distance while you retrieve your item.
Parcelforce Worldwide drivers will log the first and last name of the recipient, put XP1' in the signature field, and record the geolocation of delivery.
Delivery procedures for International services
The majority of international carriers are also suspending requirements for signature on delivery, and therefore Royal Mail and Parcelforce are unable to guarantee a signature on delivery will be obtained for international deliveries.