Online seller stories: Bob and Julie, founders of Corby Kilns

Supporting the pottery community

Corby Kilns is a place for pottery lovers. As Sarah, the company’s social media manager, puts it: "We take pride in supporting the pottery community. We love sharing our expertise and witnessing the creative journeys of our customers."

Their shop, both online and in store, has everything you need to start or grow your pottery journey. "We supply pottery tools, wheels, kilns, glazes and raw materials," Sarah adds.

But they don’t just sell supplies. Bob, Julie and their team also install and service kilns. And they even run fun pop-up pottery workshops for everyone, from beginners to experienced potters.

The whole team at Corby Kilns care about their customers. "We really value the relationships built over the years and feel proud to contribute to the growth of ceramic arts," Sarah explains. So it’s no wonder why they’re trusted by potters from all over the UK.

Read more about selling your own creations

Reliable delivery and community connection

Reliable delivery is essential for Corby Kilns and their customers, many of whom are small business owners, educators or hobbyists who order online. "We know that timely delivery of materials and equipment is essential for our customers’ projects and schedules," Sarah adds.

That’s why the team rely on Drop & Go, a fast-drop service available at their local Post Office branch. "Services like this make things run more smoothly," Sarah says, "so we can focus on our customers instead of worrying about logistical challenges."

With Drop & Go, you can simply drop off your parcels and be on your way. There’s no need to scan, weigh or add postage labels, and your Post Office team process the parcels the same day.

It’s a quick and convenient way for sending parcels with Royal Mail and Parcelforce Worldwide from any Post Office that offers Drop & Go. Some also offer DPD and Evri services, so check with your local branch.

"Drop & Go offers a choice of couriers to meet various delivery needs, whether it’s fast shipping or cost-effective options," Sarah says. "This flexibility is really important to us."

Selling online? We can help with that

Whether you’re a seasoned online seller or just getting started, your local Post Office branch can help support your business in many ways.

Sending your parcels:

• Drop & Go: A quick-drop service for frequent senders, Drop & Go allows you to drop off parcels with Royal Mail, Parcelforce Worldwide, DPD or Evri, where available. Simply check with your local branch to see which services they provide. Sign up for a free Drop & Go account to get started
• Parcels Online: Make bulk shipping easier with Parcels Online. Simply connect your account with marketplaces like Amazon, eBay and TikTok to import your orders and sort the postage online. Then, drop off your parcels at your local Post Office branch when you’re ready to send them
• Royal Mail and Parcelforce Worldwide: Trusted names for over 500 years, Royal Mail and Parcelforce Worldwide offer reliable UK and international delivery with a low carbon footprint. Choose from next day, tracking and signature options. Available in all 11,500+ Post Office branches
• DPD services: Fast and reliable with 99% on-time delivery, DPD offer one-hour delivery slots, photo confirmation and parcel redirection en route. Available in selected Post Office branches
• Evri services: An affordable tracked option, Evri deliver 98% of parcels on time and provide photo confirmation. Parcels can also be redirected in transit if needed. Available in selected branches
• Drop-off services: Even if you’re selling through a platform that includes postage as part of the transaction, you can still drop off your items at a Post Office branch. Check the platform’s settings and choose a postage option with a courier we accept at your preferred branch. That way, you can send off everything you’ve sold in one convenient place with no need to visit multiple drop-off points

Banking services:

• Run a business? Pop into your local Post Office branch to pay in cash or cheques from in-person sales. We offer banking services services most UK accounts to help you manage your money easily

Meet the postmaster and the team

"We really value our relationship with our local Post Office team," Sarah tells us. "We appreciate their support and reliability in handling our business needs with a smile on their faces and a real can-do attitude."

She goes on to say: "The trust and consistency provided by Post Office are invaluable to us. It means we can keep our high standards in fulfilling orders and keeping our customers happy."