Whether you’re on holiday or back home in the UK, losing your passport can be a true traveller’s nightmare. But our guide to replacing a lost passport will help you do everything you need to reclaim your identity and get on your way again.
Report a lost or stolen passport
If your passport is lost or stolen, either in the UK or abroad, you should report it as soon as possible here then you can apply for a replacement.
What if I lose my passport abroad?
What if my passport is Stolen?
Stolen passports should also be reported to the police. You can report a stolen passport by telephoning 101 in the UK. Stolen passports abroad should also be reported to the local police and ask for a written police report. You may need to provide this to the British Embassy when applying for a new passport or to your travel insurer if you wish to claim for the expense involved in changing your travel plans.
How to replace a lost or stolen passport in the UK?
If you don’t plan to travel for at least four weeks, the best option is to pick up an application form from your local Post Office or use our Passport Check & Send service and we’ll help you ensure you get your application right the first time, without having to send further applications. It takes an average of three weeks to get your passport using this standard service, but it can take six weeks or longer during the peak summer months, so give yourself plenty of time before you plan to travel.
What if I need my passport sooner?
If you have an overseas trip booked that’s shorter than a month away, you’ll need to use the Fast Track service This involves attending an appointment at a Passport Office (you can choose between Belfast, Durham, Glasgow, Liverpool, London, Newport or Peterborough), where you’ll need to hand in:
- A completed application form
- Two valid passport photos
- Any supporting documents.
You’re guaranteed to receive your new passport in seven days but these appointments get booked up quickly – especially in peak season – so book one as soon as possible.
Can I use the one-day Premium Service?
Unfortunately, while a simple renewal can be done in a day, a lost passport cannot be replaced using the Passport Office’s one-day Premium Service. There are a couple of exceptions, but only in extreme circumstances such as a medical emergency or if you have suffered a bereavement. If this is the case, you’ll need to contact the Passport Office directly.
If you lose your passport before your trip or even while you're away, your travel insurance policy provider may be able to help you with some of your costs. If you're not already insured, then take a look at our travel insurance policy so that we can help keep you protected on your travels.