What to know and do if your airline, holiday company or tour operator ceases operating.
The Flybe airline ceased trading on 5 March 2020. If your flights were booked as part of a package and ATOL protected, you might get a refund through your travel provider. This Civil Aviation Authority (CAA) page has more details. >
Travel Insurance claims
If you can’t reclaim your costs another way, you may be able to claim on your travel insurance.
Standard and Premier policy numbers starting TC
Claim under Section O – Financial Failure (quote ESFI V2-20).
Prime and Elite policy numbers starting TE
Claim under the Financial Failure section (quote ESFI V2-20).
Call +44(0) 345 266 1872
Or visit ipplondon.co.uk/claims.asp
Classic, Superior and Superior Plus policy numbers starting TT
Claim under sections A2 and B1 of your policy.
Call 0203 829 3819
Or download a claim form here
Please note there is no cover under any policy sections for Economy or Lite policy holders.
Read our guides to what to do if your airline or holiday company ceases operating. And find out more about ATOL and ABTA protection.