The Post Office wishes to extend their sympathies to those affected by the terrorist attacks committed on 21 April 2019.
We always recommend that our customers follow the advice stated on the Foreign and Commonwealth Office website in relation to travel to certain countries. Following the FCO advice against all but essential travel to Sri Lanka, we wish to clarify our position in relation to our travel insurance policies.
From 29th April 2019
If your policy begins with TC
Your policy will NOT provide any cover should you choose to visit any area in Sri Lanka. If you should purchase a Worldwide policy and choose to travel to any area of Sri Lanka, you could invalidate the terms of your policy if you should need to make a claim.
If you are able to cancel your trip and receive a full refund, we will be happy to refund the premium you paid for your policy provided that you have not travelled and no claim is to be made against the policy.
If your policy begins with TT
Please refer to the details on the FCO website relating to travel to Sri Lanka. If you are offered an alternate destination and/or trip dates from your travel agent, we will be able to adjust your policy provided it has not started, you have not yet travelled or intend to make a claim.
If you are able to cancel your trip and receive a full refund, we will be happy to refund your premium provided that no claim is to be made against the policy.