Travel Money Card  Safe and secure holiday spending

There are three ways that you are able to obtain a Travel Money Card, each very simple.

Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card.

• Via our travel app: you can order and store up to three Travel Money Cards in our free travel app. Delivery will take 2-3 working days.
• Online: follow our application process to order your card online. Your card will take 2-3 working days to be delivered. Once it arrives you can link it to our Travel app to manage on the go. 
• In branch: simply find a nearby Post Office branch and pop in to get your Travel Money Card there. Please remember to take a valid passport or UK driving licence in order to obtain your card, and you can take it away the same day.

Whichever way you choose to order your card, don't forget to activate it once it arrives. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached.

Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. For convenience, you can also add it to Apple Pay and Google Wallet.

You can load between £10 and £5,000 onto your Travel Money Card. For more details, check 'Are there top-up limits?' later on this page.

You can use your card wherever you see the Mastercard Acceptance Mark and withdraw cash at over 2 million ATMs worldwide. Be aware that charges and fees may apply.

Your Travel Money Card is completely separate from your bank account so it’s a safe and secure way to pay while you’re abroad.

After you've activated your card, you can manage it using our travel app or via a web browser. You can check your recent transactions, view your PIN, transfer funds between different currency ‘wallets’, top up your card, freeze your card and more.

Our travel app brings together travel essentials including holiday money, travel insurance and more together in one place. As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK.

The Post Office Travel Money Card can be loaded with up to 22 currencies at any one time. You can top up funds on the card and transfer currencies between different ‘wallets’ for these currencies easily in our travel app or online.

Currencies available:

 EUR – euro 

 USD – US dollar 

 AUD – Australian dollar 

 AED - UAE dirham 

 CAD – Canadian dollar 

 CHF – Swiss franc 

 CNY – Chinese yuan 

 CZK – Czech koruna 

 DKK – Danish krone

 GBP – pound sterling 

 HKD – Hong Kong dollar 

 HUF – Hungarian forint

  JPY – Japanese yen 

 NOK – Norwegian krone 

 NZD – New Zealand dollar 

 PLN – Polish zloty 

 SAR – Saudi riyal 

 SEK – Swedish Krona 

 SGD – Singapore dollar 

 THB – Thai baht 

 TRY – Turkish lira 

 ZAR – South African rand 

There’s no charge when spending an available balance of a local currency supported by the card.  

This means a €20 purchase from a retailer or online in Spain will cost you €20. This will be deducted from your euro balance. 

To avoid unnecessary charges to your card, wherever asked, always choose to pay for goods or withdraw cash in the currencies of your card. This will avoid two exchange rate conversions, which would increase the total cost of your transaction. For example, if you’re using the card in Spain, always choose to pay in euros if offered a choice. 

Cross border fee 

Cross border fees are charges applied by financial institutions when you pay by card or withdraw cash in a foreign country. They cover the cost of converting your money into the local currency and any admin expenses. 

Our Travel Money Card is designed for use in countries whose currencies it supports. But if you use it in a country with a different currency, such as Brazil, you’ll be charged a cross border fee. This is because the card doesn’t support the Brazilian real.  

The cross-border fee is set at 3% of the transaction amount.  

For more information on cross border fees please visit our cross border payment page.  

Maintenance fee 

We’ll charge a maintenance fee of £2 per month on any remaining balance 12 months after the card has expired. To avoid this charge, please either renew your card or withdraw your remaining balance. The fee won’t be charged if your balance is zero.  

All Travel Money Cards are valid for up to 3 years. You’ll find the expiry date for yours on the back of the card. 

Other fees 

If you load your card with pounds sterling (GBP), a load commission fee of 1.5% will apply. The minimum fee is £3 and the maximum is £50.  

A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Some ATM owners will charge their own fees for withdrawing cash. These are in addition to the fees we charge. 

Full details of our charges and fees, including currencies’ associated withdrawal limits and charges can be found in our Travel Money Card terms and conditions. 

Available currencies, withdrawal limits and charges 

EUR – euro 
Max daily cash withdrawal: 450 EUR 
Withdrawal charge: 2 EUR 

USD – US dollar 
Max daily cash withdrawal: 500 USD 
Withdrawal charge: 2.5 USD 

AED – UAE dirham 
Max daily cash withdrawal: 1,700 AED 
Withdrawal charge: 8.5 AED 

AUD – Australian dollar 
Max daily cash withdrawal: 700 AUD 
Withdrawal charge: 3 AUD 

CAD – Canadian dollar 
Max daily cash withdrawal: 600 CAD 
Withdrawal charge: 3 CAD 

CHF – Swiss franc 
Max daily cash withdrawal: 500 CHF 
Withdrawal charge: 2.5 CHF 

CNY – Chinese yuan 
Max daily cash withdrawal: 2,500 CNY 
Withdrawal charge: 15 CNY 

CZK – Czech koruna 
Max daily cash withdrawal: 9,000 CZK 
Withdrawal charge: 50 CZK 

DKK – Danish krone 
Max daily cash withdrawal: 2,500 DKK 
Withdrawal charge: 12.50 DKK 

GBP – Great British pound 
Max daily cash withdrawal: 300 GBP 
Withdrawal charge: 1.5 GBP 

HKD – Hong Kong dollar 
Max daily cash withdrawal: 3,000 HKD 
Withdrawal charge: 15 HKD 

HUF – Hungarian forint 
Max daily cash withdrawal: 110,000 HUF 
Withdrawal charge: 600 HUF 

JPY – Japanese yen 
Max daily cash withdrawal: 40,000 JPY 
Withdrawal charge: 200 JPY 

NOK – Norwegian krone 
Max daily cash withdrawal: 3,250 NOK 
Withdrawal charge: 20 NOK 

NZD – New Zealand dollar 
Max daily cash withdrawal: 750 NZD 
Withdrawal charge: 3.5 NZD 

PLN – Polish zloty 
Max daily cash withdrawal: 1,700 PLN 
Withdrawal charge: 8.5 PLN 

SAR – Saudi riyal 
Max daily cash withdrawal: 1,500 SAR 
Withdrawal charge: 7.50 SAR 

SEK – Swedish Krona 
Max daily cash withdrawal: 3,500 SEK 
Withdrawal charge: 20 SEK 

SGD – Singapore dollar 
Max daily cash withdrawal: 500 SGD 
Withdrawal charge: 3 SGD 

THB – Thai baht 
Max daily cash withdrawal: 17,000 THB 
Withdrawal charge: 80 THB 

TRY – Turkish lira 
Max daily cash withdrawal: 5,000 TRY 
Withdrawal charge: 7 TRY 

ZAR – South African rand 
Max daily cash withdrawal: 6,500 ZAR 
Withdrawal charge: 30 ZAR 

Yes, the following limits apply for all currencies the Travel Money Card supports.

• Minimum top-up: £10
• Maximum top-up: £5,000
• Maximum balance: £10,000 at any time
• Maximum annual balance: £30,000

If you need to request a refund for the funds loaded on your Travel Money Card, follow these steps:

• Call the number on the back of your card, +44 (0) 20 7937 0280. We’ll guide you through the process
• You’ll need to provide your bank account number, sort code and confirmation that your trip has been cancelled, such as an email
• We’ll process your refund. Payments usually take 3 to 5 working days to appear in your account

Your card will be renewed automatically if you've used it in the last 18 months. If your Travel Money Card is due to expire in 55 days or more, you can enable an automatic renewal by:

1. Shopping using your remaining balance

2. Topping up any currency on your card with a minimum of £10

If you're already within 55 days of your card expiry, call us on 0207 937 0280 to tell us you'd like to order a new card.