Family relaxing on their summer holiday

Family Travel Insurance

  • Children under 18 are covered for free with Post Office Money® family holiday insurance *
  • Up to £10m emergency medical cover in case of accident or injury ^
  •  24/7 medical emergency helpline

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Give your family the protection they deserve on holiday

If you're travelling abroad as a family it makes sense to take out insurance that covers you all. Especially if you have little ones.

Poorly kids need looking after even more when away from home

It's bad enough if your children get ill or injured when you are at home. But if it happens when you are on holiday abroad it can be an even more distressing experience.

You'll obviously want to have them treated quickly. But if you are somewhere unfamiliar it can be difficult to know where to go. To make matters worse there may be a language barrier too.

How to get a doctor overseas

If you are ever unlucky enough to find yourself in this situation, try to call a doctor as soon as possible. In Europe the number for emergency services is 112. Although you can check the Foreign Office website for emergency numbers you can ring at your destination too. Remember to ask for an interpreter if you can't understand your doctor.

Making sure it's the right treatment for the patient

If you have travel insurance for your family your provider should be able to monitor the situation to ensure that your child is receiving appropriate treatment.

Saving money may not be your most important concern at the time, but you'll probably be grateful if you have holiday insurance when your doctor asks for the bill. It can save you a small fortune on unexpected medical treatment.

Without adequate cover the costs soon add up

There are other precautions you can take too

Make sure you and your children have obtained all the necessary vaccinations and medications prior to travel. And pack a small first aid kit to take with you that includes children's antihistamines, aspirin and thermometer.

You'll need an EHIC for every family member

If you're travelling in Europe you'll need a European Health Insurance Card (EHIC) for each of you. You'll have to apply for a card on your children's behalf if they’re under 16. An EHIC will provide you with some state-provided medical healthcare for less. But be aware it's a supplement rather than a replacement for travel insurance because it won't cover costs such as airlift rescue or being flown back to the UK.

We'll look after your family in other ways too

Our family travel insurance isn't there just for emergency medical cover of course. It can protect you and your loved ones in other ways too. If your luggage is damaged, mislaid or stolen we'll pay towards its replacement. That goes for your mobile phone too.

Don't have a breakdown if your car won't start

We can provide help if you miss a departure too, if your car won't go for example, or there's a road accident or a train delay.

Even cancellation cover is included

Our travel insurance can even help if your holiday is cancelled through no fault of your own. For example if there's unexpected illness or injury to a family member that forces you to abandon your trip abroad.

Our single trip policy protects you from the moment you take out the policy. And our annual multi-trip policy is in place for a whole year, so you can be reassured knowing your family holiday  is protected from the policy date start.

Award winning travel insurance †

We have experience in helping people on holiday all over the globe. 

We’ve been voted one of the best British Travel Insurance Providers by the UK public for over ten consecutive years. We're particularly proud of our achievement because those awards are based solely on the number of votes we receive from the UK public. In other words, we have people like you to thank for our success.

So wherever you are thinking of visiting, and whatever it is you want to experience, why not use Post Office Money to provide your worldwide travel insurance?

The availability of cover options is dependent upon the level of cover you select. Conditions and exclusions apply. For full details of what's included with your cover, check the policy documents.


* Children under 18 are covered free when travelling under a family policy, excluding any charge relating to declared pre-existing medical conditions. Policy terms, conditions, exclusions and limitations apply. Family policies are available for a person and their husband, wife, civil partner or Common Law Partner (who is residing with them), and their dependent, adopted or fostered children or grandchildren who are aged under 18 and are either in full-time education or living with them that are named on the policy certificate. The children are insured to travel on their own, subject to being accompanied by a responsible adult.

^ When abroad, Super Economy and Economy policies offer up to £2 million medical cover, Standard policies offer up to £5 million and Premier and Premier Plus policies offer up to £10 million.

Post Office Money has won the 'Best Travel Insurance Provider' each year from 2006 to 2015 and won the Silver award in 2016 at the British Travel Awards. 

0330 & 0333: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

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Award-winning travel insurance †

Single Trip Cover

Offering cover for anything from a short UK break to a year of travelling around the world.

Find out more

Annual Multi-Trip Cover

Travelling more than once this year? An annual multi-trip policy could save you time and money.

Find out more

Small print

Post Office Money® Travel Insurance is arranged by Post Office Limited and Post Office Management Services Limited. Post Office Money® Travel Insurance is underwritten by Great Lakes Insurance SE, UK Branch, and administered by Collinson Insurance Services Limited, FRN 311883.

Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Post Office Limited and Post Office Management Services Limited are registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered Office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Post Office Money and the Post Office Money logo are registered trademarks of Post Office Limited.

Great Lakes Insurance SE is a German insurance company with its headquarters at Königinstrasse 107, 80802 Munich. Registered number of HRB 230378 in the commercial register. UK Branch office: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ. Great Lakes Insurance SE, UK Branch, is authorised by Bundesanstalt für Finanzdienstleistungsaufsicht and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority under FRN 769884. Details about the extent of its regulation by the Financial Conduct Authority and Prudential Regulation Authority is available on request.

Collinson Insurance Services Limited is registered in England & Wales, registered number 758979. Registered Office: Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU. Collinson Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, FRN 311883.

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN).

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Can we help?

To get a quote, buy your travel insurance or cancel your policy, call:

0330 123 3690 8am - 8pm, Mon - Fri
9am - 5pm, Sat
10am - 5pm, Sun


To make a claim call:

0333 333 9702 9am - 5pm, Mon - Fri

Emergency medical assistance

We're there if you need us

+44 208 865 3074 24 hours a day

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