Existing savings and bond customers

Find out how to manage your savings and bonds with access to helpful information

Post Office Money® Online Saver, Instant Saver, Online Bond and Growth Bond savings accounts are provided by Bank of Ireland UK

Help and support

Online saver
Instant saver
Online bond
Growth bond
Further help
Online saver Instant saver Online bond Growth bond Further help
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Accessing your account

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Managing your account

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Depositing and withdrawing money

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Interest and statements

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Closing an account

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Accessing your account

plus icon minus icon chevron-right icon

Managing your account

plus icon minus icon chevron-right icon

Depositing and withdrawing money

plus icon minus icon chevron-right icon

Interest and statements

plus icon minus icon chevron-right icon

Closing an account

plus icon minus icon chevron-right icon

Accessing your account

plus icon minus icon chevron-right icon

Managing your account

plus icon minus icon chevron-right icon

Closing an account

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Managing your Growth Bond

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Managing your finances can be difficult, especially when your professional and personal situation changes. So we created guides to give you focused support.

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Help with managing your savings account online

Logging into your savings account 

Use the button below to log in to your account and perform tasks online.

Withdrawing savings to your linked account

You can use this to transfer money from your savings account into another account if it’s linked.

Add or edit your linked account details 

You can add a linked account to receive money from your savings, or update your details.

Take out a new online product 

Use the button below to get help with taking out a new online savings account.

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Contact us about queries and complaints

Call us

Monday to Friday 9am to 7pm, Saturday 9am to 2pm, Sunday closed
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Customer complaints

Phone: 0800 169 7500
Monday to Friday 9am to 7pm
Saturday 9am to 2pm
Sunday closed

Write to us at: FREEPOST, Post Office Money Customer Care, PO BOX 3191, BS1 9HY, Bristol

Our aim is to resolve your complaint promptly and fairly, within the eight weeks set out by the Financial Conduct Authority. However, if your complaint requires significant investigation an update will be provided within four weeks.

In any event, should you remain dissatisfied or fail to receive a final answer within eight weeks of us receiving your complaint, you have the right to refer your complaint to the Financial Ombudsman Service (FOS) at:

Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
E14 9SR London

Telephone: 0800 0234 567 or 0300 1239 123

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

Please note that if you wish to refer this matter to the FOS you should do so within 6 months of our final decision. You should have completed the above procedure before the FOS will consider your case.

Small print

Bank of Ireland UK is a trading name of Bank of Ireland (UK) plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 512956. Registered in England and Wales (No. 07022885). Registered Office: Bow Bells House, 1 Bread Street, London, EC4M 9BE.

 

The above details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website.

 

Post Office Limited is registered in England and Wales (No. 2154540). Registered Office: Finsbury Dials, 20 Finsbury Street, London, EC2Y 9AQ. Post Office and the Post Office Money logo are registered trademarks of Post Office Limited.