Some things are easier when you talk to a real person.
With Post Office Plus, you get face-to-face help with complex life admin from trusted experts, in a place you already know: your Post Office branch.
Book a time. Talk it through. Get it sorted.
Well, that’s a plus.
From bills to wills to digital skills, get help with your key life admin from these Post Office Plus partners
Real people helping people save, by getting energy, broadband and mobile together
Get expert guidance on estate planning and bereavement support.
Grow your digital skills and confidence with help from the UK’s leading digital inclusion charity
You’ll find Post Office Plus in two branches so far, with more to come
Located on Pitt Street, near the market and main shopping area. A well-known spot offering everyday support, with expert help available in branch.
In the heart of the city, surrounded by shops and cafés. A trusted branch where you can get everyday services, with expert help available when you need it.
It’s face-to-face help with important life admin.
You can book time with an expert in selected Post Office branches, so you can talk things through in person, get clear answers and take your time deciding what’s right for you.
You can get support from expert partners in branch to help with everyday life, money matters and planning ahead.
That includes help to:
We’re working on bringing more experts into more branches, so you can get the help you need for your key life admin closer to home.
Booking depends on the partner.
For some services, register your interest first. The partner will call you to arrange a time and place that suits you.
For our charity partners, you can visit them in our Barnsley and Derby branches on set days:
No, these sessions are free.
You’ll speak to an expert in their subject area from one of our Post Office Plus partner organisations. They’re independent of Post Office, we just offer a private space in our branches for you to talk.
They’ll take the time to understand your situation and needs, and they’ll talk you through options to help you make informed decisions and move forward with confidence.
Sometimes it’s easier to talk to a real person. You can ask questions, take your time and leave feeling clearer about what to do next.
It’s somewhere you already know and trust. You can get help from experts in their fields in a familiar place on your high street, rather than dealing with key life admin tasks on your own.
It depends where you live. We’re starting with a small number of branches to make sure Post Office Plus works well before introducing it in more places over time.
Please keep checking back to see what’s available in your area as we expand the service and the support it offers.
Please contact the partner your appointment is booked with directly to make any changes.
You’ll find links to their contact details in the next section.
