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Enter code ‘PETBOX’ when you apply

During your application look out for 'Add promotional code' on the 'Your details' page and add PETBOX into the field.​ ​

What’s in the box?

Recognising the diverse preferences of different pets, we've meticulously chosen treats and toys tailored to your specific type of companion.

cat sitting in a box

For cats

Cat owners can expect a blanket, King Catnip bubbles, Scumbles treats, as well as engaging playtime with a King Catnip Heart or Mouse.

dog jumping to bite a red disk

For dogs

Dog-loving clients will find a tennis ball, along with Denzel’s Nut butter bites, accompanied by a companion  Buster and Beau Giraffe toy.

two rabbits

For rabbits

Rabbits are not left out, as they'll be treated to Nature Dandelion Leaf Mix with Nature Willow Sticks and Nibblots treats.​

dog treats and toys

About the welcome box​

To welcome you and your pet to Post Office, we’ll fill their welcome box with treats and toys they’ll love.

There’s a different box for dogs, cats and rabbits. And, if you have several pets, we’ll make sure none of them get left out.

Inside each box you’ll find high-quality products carefully chosen from trusted brands. And they're all approved by animal behaviour experts.

cat treats and toys

Advantages of the welcome box

There’s more to our welcome box than just a thank you for choosing a Post Office policy.

Playing with your pets is a great way to build strong connections with them. It encourage physical exercise and mental stimulation too.​

The contents of the box can also help train your pet. You can use the treats to positively reinforce good behaviour.

Ready to get a quote?

Let’s find the right pet cover for you. Get a quote for Post Office Pet Insurance or retrieve a quote you’ve started

Common Welcome Box questions

  • When you apply for a policy, you’ll see a 'Your details' page. This has an empty field for a promotional code. Enter ‘PETBOX’ in this field, then follow the steps to finish buying your policy.

    Three months after your policy starts, you’ll receive an email from us with a redemption code. Follow the instructions to claim your welcome box on the Pet Hamper website. That’s all there is to it.

  • There are three distinct boxes catering to cats, dogs, and rabbits. Each box is meticulously tailored to suit your specific pet type, and you’ll find the following inside:

    Cat welcome box:

    • Scrumbles Gnashers Treats
    • Scrumbles Chillz Treats
    • King Catnip Bubbles
    • King Catnip Heart or Mouse
    • Standard Beige Blanket

    Dog welcome box:

    • Denzel’s Nut Butter Bites
    • Peanut Butter Bone Biscuit
    • Buster & Beau Giraffe Toy
    • Tennis Ball Natural / Beige
    • Adios Compostable Pet Wipes

    Rabbit welcome box:

    • Nature Dandelion Leaf Mix
    • Nature First Grassy Carrot
    • Nature First Willow Sticks
    • Nibblots for Small Animals – Berries
    • Nibblots for Small Animals – Carrot

    All items included in the box may be subject to a suitable substitution subject to availability.

Terms and conditions

  1. This current promotion is open to new customers who buy a Post Office Pet Insurance policy on and enter the promotional code PETBOX.

  2. All items included in the welcome hamper are subject to availability but will be of the same value.

  3. The promotion is not valid for users who buy their policy using any third party site such as a price comparison website.

  4. Only one welcome box per policy can be redeemed.

  5. No alternative is available, and the offer is not transferable.

  6. The policy must be active at the time of dispatch.

  7. We’ll send you an email three months after your policy start date with instructions on how to redeem the welcome box from the Pet Hamper site

  8. The hamper will be sent to you by Unit 3, Clifton Fields, Lytham Road, Preston to the policy address.

  9. In the event of any questions or complaint relating to the contents of the welcome box please address them to Pet Hamper directly at

Our types of cover

  • Dog Insurance

    Take care of your best friend with Post Office Dog Insurance and be covered for those unexpected vet bills. 

  • Cat Insurance

    Cover the adventurer in your life with Post Office Cat Insurance, great features and cover when you need it most. 

  • Rabbit Insurance

    Keep your rabbit happily hopping with the reassurance of Post Office Rabbit Insurance cover.

  • Lifetime Pet Insurance

    Cover them for a lifetime with our most comprehensive Pet Insurance. 

Need some help?

To get a quote by phone

Call us on: 0800 035 5157*

Monday to Friday 8.30am - 6pm

Pet Insurance help and support

To make a claim, register, manage or renew your policy, find answers to common questions or contact us:

Visit our Pet Insurance support page

*Call charges

0800: All calls to 0800 numbers are free of charge whether made from a landline or mobile phone. Calls may be monitored or recorded for training and compliance purposes.