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Mail Redirection

If you're moving home or moving your business, redirect your mail at the Post Office from just £33.99.

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Redirecting your post​

When you move home, make sure your post moves with you. Think about all of the important documents you could receive in the post: medical information, mortgage statements, council tax bills, payslips and much more. Missing any of these could create problems further down the line.​
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If your post isn’t redirected, there’s a risk that your post can fall into the wrong hands. It’s not just more convenient to redirect your post; it’s safer too.​
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You can redirect your post to any address in the UK or abroad.

 

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Individuals​ ​

Redirecting your post is simple. Choose how long you want your post redirected for: three months, six months or a year. The table below outlines the prices for the different periods and locations. After 12 months, it’s assumed that you would have taken the steps to have your mail posted to your new address by the sender, however you can continue to have your post redirected after this period to combat fraud.​ ​

You can apply online via the Royal Mail website (you will need to open an account if you don’t already have one). Or you can print and complete the form online and bring it into your local Post Office branch. We also have application forms in our branches, so all you need to do is pay us a visit.​

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What we’ll need:​ ​

The names and dates of birth of all people living at your old address whose post you want to redirect​ A payment card that is registered to your old address (if it is registered to your new address, we may need to ask you a few extra questions to combat fraud)​.

The addresses and postcodes of your old address and new address​.

 

 

UK Address - Individuals

 

Duration ​

Lead Applicant Fee ​

Extra Person Fee ​

Up to 3 months ​

£33.99 ​

£8.00 ​

Up to 6 months ​

£47.99 ​

£9.00 ​

Up to 12 months ​

£68.99 ​

£10.00 ​

 

Prices are exempt from VAT.

 

 

 

International Address - Individuals

 

Duration ​

Lead Applicant Fee ​

Extra Person Fee ​

Up to 3 months ​

£120.99 ​

£23.00 ​

Up to 6 months ​

£173.99 ​

£25.00 ​

Up to 12 months ​

£249.99 ​

£27.00 ​

 

Prices are exempt from VAT.

 

 

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Businesses​ ​

If your business is moving premises or you are temporarily relocating your operations due to Covid-19, redirecting your mail is crucial to continue trading as normal. Much business mail is privileged so it’s imperative that it isn’t picked up by anyone who isn’t the intended recipient. It’s simple to get your business’ mail redirected or diverted.

 

 

Business mail redirection​ ​

This service is most relevant when your business is completely moving from one location to a new one, or for businesses that solely occupy a building. Check the Royal Mail website for tables of pricing and more information about this service.​ ​

 

 

Business mail diversion​ ​

If only a part of your business is relocating, your business operates across multiple sites or your company works from a building alongside other businesses, then mail diversion is a more appropriate option for you. See the Royal Mail website for pricing tables and more details.​

 

 

UK address – business​

Price per trading name​

 

Duration ​

UK ​

Up to 3 months ​

£216.00 ​

Up to 6 months ​

£321.00 ​

Up to 12 months ​

£519.00 ​

 

Prices are exempt from VAT.

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Application forms​

Please download, complete a form and take it into a branch.​

 

For personal redirections please apply online​

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Personal redirection form (PDF 495Kb)​

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Personal redirection guide (PDF 2Mb)​

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Special circumstances redirection form (PDF 2Mb)​

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Special circumstances redirection guide (PDF 2Mb)​

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Consumer and special circumstances terms and conditions (PDF 155Kb)​

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Business redirection form (PDF 2Mb)​

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Business redirection guide (PDF 986Kb)​

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Business redirection terms and conditions (PDF 131Kb)​

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Some common redirection questions

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More about sending mail​

Useful links, extra information and related mails services​

Preparation guides​

Other services

Help and tools