Car Insurance

  • UK-based car insurance claims line open 24 hours a day - fast, friendly, expert service
  • 3 year guarantee on repairs carried out by our approved repairers
  • Optional extras for you to create the car insurance package tailored to your needs. ^

Coronavirus / Covid 19 update

Please be reassured that the level of cover provided by your insurance policy with us will be unaffected by the outbreak.

If you contact us, there may be longer waiting times than usual as we are working to keep our staff safe - we’ll do our very best to answer your queries as soon as possible.

Please register and log in to your Self Service Centre in the first instance as this allows you to do the following online -

  • View & download documentation such as your Certificate of Insurance

  • Upload or email us your Proof of No Claims Discount

  • View and make changes to your policy

Our webchat team will also be available to help you once logged in.

Please don’t send us anything by post at the moment. If you need to send us proof of no claims discount, you can do this by logging in.

If you are looking to accept or decline your renewal, the easiest way to do this is to visit our website and log into your Self-Service Centre, where you can complete your changes or contact us using our webchat.

Whilst we are all working from home our Motor Contact Centre opening hours are Mon - Sat 8-6pm and Sunday 10-4pm.

Apologies for any inconvenience and thanks for your support.



Car Insurance for Under 50s

Breakdown cover included for your first year* but you can also upgrade and add RAC At Home and Onward Travel to your policy. Terms and Conditions apply.

Overseas cover for European trips for up to 60 days at the same level of cover you have in the UK

Our flexible policy gives you the option to add cover for legal costs and more for an additional cost

Car Insurance for Over 50s

Get a £30 Gift Card**, M&S Gift Card** or Argos Gift Card** when you buy a new Post Office ® Over 50s Car Insurance Policy.

**T&Cs apply

Enjoy peace of mind with our 5 Star Defaqto rated cover, with features that matter to you

Emergency transport and accommodation - we will pay up to £100 per person with a maximum of £400 per incident for alternative transport or overnight accommodation

Can we help?

To get a quote call:

0330 018 3770 8am - 8pm, Mon - Fri
9am - 5pm, Sat
10am - 4pm, Sun & Bank Holidays

To speak to our Customer Service team call:

0345 073 1002 8am - 8pm, Mon - Fri
9am - 5pm, Sat
10am - 4pm, Sun & Bank Holidays

To renew your policy call:

0330 018 4082 8am - 8pm, Mon - Fri
9am - 5pm, Sat
10am - 4pm, Sun & Bank Holidays

To make a claim call:

0345 073 1005 Open 24 hours a day


^ Optional extras are available at an additional charge. Terms, conditions and exclusions apply - see policy documents for full details.

*This offer applies to new Post Office® Car Insurance customers only, purchasing a car insurance policy and who are aged 49 years or under at the time of the purchase of the policy. Customers who are renewing an existing policy, amending the details of the current policy or who have held a Post Office Car Insurance policy within 14 days prior to the start date of their new Post Office Car Insurance policy are not eligible for this offer. Full terms and conditions apply, please check our product pages for more information.

**New customers only purchasing an Over 50s Car Insurance policy directly via the Post Office website only (excludes purchases via comparison/cash-back sites and quote references from comparison websites) or by phone. Must be aged 50+ at time of purchase. Excludes renewals, amendments and customers who have held a Post Office Car Insurance policy within 14 days of new policy. Only one £30 Amazon, M&S or Argos gift card per person. New policy must be retained for 14 days to qualify for the gift card. Customers have 30 days to claim gift from receipt of email on how to redeem. Gift card will be sent within 28 days of being claimed. Each gift card is subject to its own T&Cs. Cannot be used in conjunction with other offers.

For full T&Cs visit