> Terms and Condition's apply. Only available on Economy, Standard and Premier policies.
Any number of events can ground flights and put holidays on hold. If your trip’s delayed or abandoned, our Enhanced Travel Disruption Cover could let you claim for costs that result in certain situations.
For any new policy you buy or new trip booked covered by an existing annual multi-trip policy on or after 12 March 2020, we’ll still cover any medical claims due to coronavirus if you’re travelling to an area where there’s no Foreign and Commonwealth office (FCO) or Government advice against travel.
We won’t cover any other claim, under any section of the policy, relating to coronavirus (COVID-19) including any cancellation claim.
Please be advised that there is no cover provided on this policy if the FCO has already advised against all, or all but essential, travel to your destination prior to you purchasing your policy. This insurance policy is only able to provide cover for coronavirus-related disease, (including but not limited to COVID-19), under the Medical Expenses and Repatriation section of the policy. This means that we will cover the associated emergency medical expenses and costs to return you back home following you falling ill with COVID-19 overseas. However, we are unable to provide cover for any COVID-19 related claims under any other section of the policy. This means that if you need to cancel a trip, or it is disrupted or cut short, by a COVID-19 related matter, then we cannot provide any cover. This includes any government advice not to travel or preventing travel, or any change in regulation brought about by COVID-19. See what’s covered
Government guidance on travel within the UK and FCO advice on international travel may change at short notice. So it's important to check the latest advice regularly. But don’t worry. You can still get travel insurance from an award-winning provider in place today, ready for when it’s safe to visit your destination.
Then, if you fall ill while you’re overseas – even with coronavirus – we’ll cover the cost of emergency medical treatment and transport home if you need it. And, if the reason’s not coronavirus related, we’ve still got you covered for missed or delayed flights, lost or stolen luggage and passports, and even cancellation in some cases.
Like other insurers, we don’t provide any other cover for coronavirus. That includes if you have to cancel a trip because you or a close relative falls ill with or passes away from the virus.
Remember, your cover won’t count if you travel against official Government and FCO advice. So be sure before you go. Get the latest FCO advice on international travel here. Check the Government’s UK travel guidelines here. And find out what’s covered on our support page.
Few of us can forget the holiday mayhem that dogged travellers when drone sightings closed Gatwick’s airspace. If this happens to you then getting compensation might be a priority.
So we’ve got airspace closure cover to keep things simple. If airspace closure grounds flights for more than 24 hours, you can make a claim for abandonment. If you’re already in the air and this stops you from landing at your destination or returning to the UK, you can claim for additional travel and accommodation costs then too.
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Post Office Enhanced Travel Disruption cover could provide extra protection to cover costs incurred if your travel plans are delayed or cancelled in some situations.
Unfortunately, the coronavirus pandemic isn’t one of them. Like other providers, the only coronavirus cover on our policies is for emergency medical expenses and costs to return you back home following you falling ill with coronavirus overseas.
Remember, your cover won’t be valid if you travel to somewhere against any FCO or Government advice not to travel or preventing travel, or if there is any change in regulation brought about by COVID-19. So check their latest FCO travel advice and Government's UK travel guidelines before you book or go. You’ll find what’s covered, what’s not and answers to common questions on our support page.
Travel restrictions and uncertainty at the moment mean many people will be considering a ‘staycation’ in the UK this year. If you’re among them, make sure you’re covered.
With a Post Office Travel Insurance policy, you’re covered whether you’re enjoying a break in Britain or holidaying abroad. That cover starts as soon as the Government says it’s safe again to take trips in the UK.
Please note, our policies do not provide any coronavirus cover, including if you have to cancel or cut short your trip due to coronavirus.
There’s more on what’s covered and what’s not on our support page.
The clue’s in the name with this one. It’s when government authorities such as the Civil Aviation Authority close airspace preventing flights from taking off or landing for safety or security reasons.
The cause of airspace closure may not be obvious, but as a traveller, all you’ll want to know is if and when you’ll be able to get your trip underway or return home. Airspace closure is uncommon but, when it happens, it can cause major delays.
Covering against airspace closure is a paid add-on to a travel insurance policy that offers cover for your pre-booked travel and accommodation expenses if the closure of airspace exceeds 24 hours. Or, if you have already departed, it offers cover for additional travel and accommodation expenses you incur for every day you cannot reach your destination or return home (up to a limit).
You would need to exhaust all other avenues for claiming compensation before making a claim on your travel insurance policy. There are certain situations where airlines have to give you compensation and some where it is discretionary, so they should be your first port of call. You wouldn’t be covered if you decided to cancel your trip before a continuous delay of 24 hours had elapsed. Nor would you be covered if the delay to your flight – even if you eventually got it – was fewer than 24 hours.
If you have this cover, then it applies to both outbound and inbound flights – so if you’re prevented from returning to the UK due to airspace closure at your destination airport, and the delay is longer than 24 hours, then you can make a claim there too.
If you’re stuck in the air, endlessly circling the airport because the runways are closed or if you are re-routed to a different airport and need to take an alternative means of returning home from the new destination due to airspace closure, then you may be able to claim for additional accommodation and travel expenses incurred.
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