While every effort is made to ensure the right post gets to the right person, now and then incorrect details can lead to mistakes. Here’s what to do.
Incorrect addressee or address details can sometimes lead to post going to the wrong address or the wrong person.
If you find that you’ve received post that’s not for you or you’ve received post incorrectly mailed to your address, here’s what you can do to get things back on track.
Wrong address and a different name?
The right address, bit someone else's name?
Let’s find the nearest one to you.
Need it there the next day? Sending valuable items? Want your item tracked? Use Royal Mail Special Delivery Guaranteed®.
Use your reference number to check your item has arrived safely, or check your item’s progress if you have bought a service with end-to-end tracking.
Send something important to a loved one in the Armed Forces. Enjoy the added security that comes with a signature. Available at all Post Office branches.
Useful links, extra information and related mails services.