Fill out a customs form
Customs forms are now required for all gifts and goods sent to countries outside the UK (except items sent from Northern Ireland to the EU)
Aims to deliver to Europe in 3-5 working days*
Aims to deliver worldwide in 6-7 working days
Your item is tracked until it leaves the UK
Includes up to £20 compensation. Option to increase to £250
Free returns if your item is undelivered**
Some items can't be sent in the post and others have limits
Make sure your items get where they’re going safely
You’ll need a customs form to send any items outside the UK
Customs forms are now required for all gifts and goods sent to countries outside the UK (except items sent from Northern Ireland to the EU)
Make sure you’ve packed and prepared your items in advance. Then pop into your nearest Post Office branch
Yes, if you’re sending goods or gifts anywhere outside the UK, except if you’re sending from Northern Ireland to the EU. You can fill in a customs form online or pick one up in branch. Find your local branch using branch finder.
As well as written customs form, we also need to provide the customs information electronically to comply with international posting regulations. So we’ll input these details at the counter when you’re buying your postage.
There are some goods that can’t be sent in the post, and others that can be sent but with clear restrictions.
Some countries have their own rules on what they will and won’t allow to be sent by post. It's important to check the item you’re sending is allowed in the destination country so that we’ll pay compensation in the event of loss or damage.
You can also check if there are any restrictions imposed by countries and international organisations on what you can send to certain individuals, organisations and countries.