We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
Pick up your residence permit in selected Post Office branches across the UK
If you’ve received a letter from the UK Home Office asking you to collect your Biometric Residence Permit (BRP) from a Post Office branch, we’re here to help make it easy.
Find your named Post Office branch
If you’ve been asked to collect your permit from a specific named Post Office branch, you can find it and its opening hours now using our Branch Finder tool.
Collect your BRP from a different branch
If you’d prefer to collect your residence permit from another branch that will be more convenient for you, we can redirect it for a small fee.
Choose ‘BRP collection’ from the options in our Branch Finder to find the nearest authorised branch in your preferred area.
Visit the branch to request the redirection and pay the fee. Then return 7 calendar days later to collect your permit.
Find your local Post Office where you can collect your BRP
Enter a postcode, town, or street name
Find answers to common questions about BRP collection:
Visit our BRP support page
The Home Office provides more details about biometric residence permits. Please visit:
Biometric residence permits help on GOV.UK