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From 1 April 2025, this service will no longer be available at Post Office

The Home Office is phasing out Biometric Residence Permit (BRP) cards and replacing them with eVisas. So, from 1 April 2025, you’ll no longer be able to access BRP services at Post Office branches

Find out more on the government’s eVisa page

Collecting your permit

If you’ve received a letter from the UK Home Office asking you to collect your Biometric Residence Permit (BRP) from a Post Office branch, we’re here to help make it easy.
 
Find your named Post Office branch

If you’ve been asked to collect your permit from a specific named Post Office branch, you can find it and its opening hours now using our branch finder tool.

Collect your BRP from a different branch

If you need to redirect your biometric residence permit to a different Post Office branch, you can use our branch finder to locate one that’s more convenient. Search by your location. Then filter the results by selecting ‘BRP Card Collection Services’ under ‘Home Office Services.’  

Choose a preferred pickup location from the results. Then visit that branch to request the redirection and pay a small fee for the service. You can return 10 calendar days later to collect your BRP.

Find your nearest Post Office branch

Find your nearest Post Office branch

Find your local Post Office where you can collect your BRP

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      Questions about this service ending

      • The final date for collecting your BRP in our branches is 28 February. After this date all BRPs will be returned to the Home Office.

      • You can redirect your BRP up until 31 January. But we can’t accept redirection requests after that.

      • The Home Office is phasing out BRP cards and replacing them with eVisas. From 1 April 2025 there will no longer be a BRP collection service at Post Office branches.

      • For more information on eVisas please visit:

        Get access to your online immigration status (eVisa) - GOV.UK

      • Unfortunately our branches can’t help you apply for an eVisa. But you can get help from the Home Office if:

      Need some help?

      Biometric Residence Permits help and support

      Find answers to common questions about BRP collection:

      Visit our BRP support page

      Additional help from the Home Office

      The Home Office provides more details about biometric residence permits. Please visit:

      Biometric residence permits help on GOV.UK