The Home Office is phasing out Biometric Residence Permit (BRP) cards and replacing them with eVisas. So, from 1 April 2025, you’ll no longer be able to access BRP services at Post Office branches
Collecting your permit
If you’ve received a letter from the UK Home Office asking you to collect your Biometric Residence Permit (BRP) from a Post Office branch, we’re here to help make it easy.
Find your named Post Office branch
If you’ve been asked to collect your permit from a specific named Post Office branch, you can find it and its opening hours now using our branch finder tool.
Collect your BRP from a different branch
If you need to redirect your biometric residence permit to a different Post Office branch, you can use our branch finder to locate one that’s more convenient. Search by your location. Then filter the results by selecting ‘BRP Card Collection Services’ under ‘Home Office Services.’
Choose a preferred pickup location from the results. Then visit that branch to request the redirection and pay a small fee for the service. You can return 10 calendar days later to collect your BRP.
Your branch results
Nearest branches to
Nearest branches to
- Mails
- Pay Bills and Top Up
- Passport Applications
- Licence Applications
- Home Office Services
- Identity Services
- DBS Services
- Driving
- Travel
- Your Finances
- National Lottery
Questions about this service ending
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The final date for collecting your BRP in our branches is 28 February. After this date all BRPs will be returned to the Home Office.
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You can redirect your BRP up until 31 January. But we can’t accept redirection requests after that.
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The Home Office is phasing out BRP cards and replacing them with eVisas. From 1 April 2025 there will no longer be a BRP collection service at Post Office branches.
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For more information on eVisas please visit:
Get access to your online immigration status (eVisa) - GOV.UK
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Unfortunately our branches can’t help you apply for an eVisa. But you can get help from the Home Office if:
- You don’t feel confident applying
Get help with your online Home Office application - GOV.UK - You are vulnerable
eVisa: community support for vulnerable people - GOV.UK
- You don’t feel confident applying