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Sorry, we no longer provide this service

The Home Office is phasing out Biometric Residence Permit (BRP) cards and replacing them with eVisas.

As of 1 April 2025, BRP services are no longer available at Post Office branches.

Find out more on the government’s eVisa page

Questions about this service ending

  • No, sorry. The final date for collecting your BRP in our branches was 28 February 2025. Any BRPs still in branches after that date have been returned to the Home Office.

  • No, this is no longer possible.

  • The Home Office is phasing out BRP cards and replacing them with eVisas. As a result, as of 1 April 2025 a BRP collection service is no longer available at Post Office branches.

  • For more information on eVisas please visit:

    Get access to your online immigration status (eVisa) - GOV.UK

  • Unfortunately our branches can’t help you apply for an eVisa. But you can get help from the Home Office if:

Need some help?

All enquiries regarding the collection of your biometric residence permit should be directed to the Home Office using their contact information. 

Additional help from the Home Office

The Home Office provides more details about biometric residence permits.

Visit: Biometric residence permits help on GOV.UK