For further information about the Horizon IT Scandal, please visit our corporate website

Why choose Royal Mail Special Delivery Guaranteed by 1pm?

  • Guaranteed delivery by 1pm*

  • Track & Trace – follow your item from sending to receiving

  • Signature on delivery – check it online after 10 minutes

  • Guaranteed Saturday delivery for an additional fee

  • Refund if your item isn’t there on time**

  • Up to £750 compensation included for delivery by 1pm

  • Optional consequential loss cover up to £10,000

Special Delivery Guaranteed by 1pm

Monday to Friday delivery

Check your parcel’s size and weight to find the right price. Make sure the service you use provides enough compensation cover.

Sizing

Parcel measuring guide illustration

Maximum dimensions

Length: 61cm
Width: 46cm
Depth: 46cm
Weight: 20kg

Pricing

Max weight Price
100g £8.35
500g £9.35
1kg £10.35
2kg £13.35
10kg £18.55
20kg £22.55

Compensation

Includes compensation up to £750 as standard 

Additional compensation is available, up to £2,500: 

  • Cover up to £1,000 for an extra £3 

  • Cover up to £2,500 for an extra £10 

Saturday delivery

Check your parcel’s size and weight to find the right price. Make sure the service you use provides enough compensation cover.

Sizing

Parcel measuring guide

Length: 61cm
Width: 46cm
Depth: 46cm
Weight: 20kg

Pricing

Max weight Price
100g £13.02
500g £14.22
1kg £15.42
2kg £19.02
10kg £25.26
20kg £30.06

Compensation

Includes compensation up to £750 as standard 

Additional compensation is available, up to £2,500: 

  • Cover up to £1,000 for an extra £1.00 
  • Cover up to £2,500 for an extra £3.00 

Prices include VAT at the current rate of 20%.

Exceptions and restrictions apply to every Special Delivery Guaranteed service. During exceptional circumstances delivery time guarantees may be subject to change.

Ready to send?

Find your local Post Office branch that offers these services

Common questions

  • Working days are Monday-Friday unless you've purchased Saturday Guaranteed delivery.

  • We deliver throughout the UK. However, there are certain delivery restrictions in particular areas:

    We deliver by 5.30pm the next working day in the following postcode areas:

    AB30 - 39, 41 - 45, 51 - 56
    HS1, 3 - 9
    IV21 - 28, 40 - 49, 51 - 56
    KA27, 28
    KW1 - 3, 5 - 15
    KW16 Stromness Town only
    PA20 (0&9)
    PA28 - 38, 41 - 49, 76, 77
    PH15, 17 - 26, 31 - 40, 49, 50
    ZE1

    We deliver within two working days by 5.30pm to the following postcodes areas:

    HS2
    IM, JE
    PA60 - 75, 78
    ZE2, 3

    We deliver within three working days by 5.30pm to the following postcode areas:

    KW16 - non Town
    KW17
    PH30, 41 - 44

  • Some businesses won't accept Saturday deliveries, including:

    • banks
    • building societies
    • travel agents
    • jewellers
    • Post Office® branches

    We can't guarantee Saturday delivery to Isle of Man, Jersey, Herm, Sark and Alderney.

  • You can buy consequential loss cover if the damage, delay or loss of an item can lead to greater loss than the actual value of the item itself. All prices include VAT at the standard rate. This is on top of the postage service being purchased with VAT added. Consequential loss cover is only available on Special Delivery services.

    Maximum compensation What it costs
    £1,000 £2.28
    £2,500 £3.90
    £5,000 £5.82
    £7,500 £7.14
    £10,000 £9.72