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International Confirmed delivery services

When you're looking for fast, reliable services and confirmation of delivery for extra peace of mind, choose from our range of tracking or signature services.

Why use tracking & signature services?

Speed

All our tracking and signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.

Security

All our tracking and signature services are carried in a separate network while they're in the UK, and we provide proof of posting and compensation of up to £50 as standard. We also offer the option of extra compensation up to £250 to protect valuable items in the unlikely event of loss or damage.

Tracking

The availability of tracking and signature services depends on where your item is going. See below to check the countries available for each service.

Signature on delivery

A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. However we do not provide a copy of the signature to you as part of the service.

International Tracked & Signed

Get complete peace of mind with this fully tracked end-to-end service with online confirmation of delivery. Your item will be delivered only upon receipt of a signature.

Why use International Tracked & Signed?

Use the International Track & Signed service and your item will be fully tracked. You also get the added reassurance that your item will only be delivered upon receipt of a signature.

  • Full end-to-end tracking and signature on delivery
  • Online delivery confirmation
  • Priority handling
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)
  • Compensation of up to £50 as standard with the option to increase to £250 to protect valuable items against loss or damage

International Signed

Get complete peace of mind that your item will be delivered only upon receipt of a signature.

Why use International Signed?

International Signed is available to those countries not offering the International Tracked & Signed service. With International Signed your item will be tracked until it leaves the UK and will only be delivered on receipt of a signature overseas.

  • Compensation of up to £50 as standard with the option to increase to £250 to protect valuable items against loss or damage
  • Priority handling in the UK
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)

How much will International Signed or Tracked & Signed cost?

Category Max weight Price for Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick		 10g £6.00 £6.00 £6.00
20g £6.00 £6.35 £6.35
100g £6.50 £7.25 £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £7.85 £8.50 £8.70
250g £8.30 £9.35 £9.65
500g £9.10 £11.15 £11.50
750g £9.60 £12.45 £12.90

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £8.95 £9.65 £9.90
250g £9.05 £10.15 £10.50
500g £10.55 £12.95 £13.45
750g £11.60 £15.15 £15.80
1kg £12.55 £17.35 £18.15
1.25kg £13.50 £18.50 £19.60
1.5kg £14.45 £19.70 £21.10
1.75kg £15.05 £20.60 £22.25
2kg £15.25 £21.10 £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.20 £1.60 £1.80

International Tracked & Signed countries

Countries
Aland Islands Albania Andorra Argentina
Austria Barbados Belarus Belgium
Belize Bulgaria Canada Camaroon
Cambodia Cayman Islands Cook Islands Croatia
Cyprus Czech Republic Denmark (inc. Faroe Islands) Ecuador
Faroe Islands Finland France (inc. Corsica, Monaco) Georgia
Germany Gibraltar Greece Greenland
Hong Kong Hungary Iceland Indonesia
Irish Republic Italy Japan Kazakhstan
Latvia Lebanon Lichtenstien Lithuania
Luxembourg Malta Malaysia Moldova
Netherlands New Zeland Poland

Portugal (inc Azores, Madeira)
Romania Russia San Marino Saudi Arabia
Serbia Singapore Slovakia Slovenia
South Korea Spain (inc Balearic & Canary Islands) Sweden Switzerland
Taiwan Thailand Tonga Trinidad & Tobago
Turkey Uganda United Arab Emirates USA
Vanuatu Vatican City State    

 

International Signed countries

International Signed countries are those that are not covered in the International Tracked & Signed table.

 

How much will International Signed or International Tracked & Signed cost?

Europe
Category Max weight Price

Letter

24cm long
16.5cm wide
0.5cm thick		 10g £6.00
20g £6.00
100g £6.50

Large Letter

35.3cm long
25cm wide
2.5cm thick		 100g £7.85
250g £8.30
500g £9.10
750g £9.60

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £8.95
250g £9.05
500g £10.55
750g £11.60
1kg £12.55
1.25kg £13.50
1.5kg £14.45
1.75kg £15.05
2kg £15.25
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.20

 

World Zone 1
Category Max weight Price

Letter

24cm long
16.5cm wide
0.5cm thick		 10g £6.00
20g £6.35
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £8.50
250g £9.35
500g £11.15
750g £12.45

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £9.65
250g £10.15
500g £12.95
750g £15.15
1kg £17.35
1.25kg £18.50
1.5kg £19.70
1.75kg £20.60
2kg £21.10
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.60

 

World Zone 2
Category Max weight Price

Letter

24cm long
16.5cm wide
0.5cm thick		 10g £6.00
20g £6.35
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £8.70
250g £9.65
500g £11.50
750g £12.90

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £9.90
250g £10.50
500g £13.45
750g £15.80
1kg £18.15
1.25kg £19.60
1.5kg £21.10
1.75kg £22.25
2kg £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.80

International Tracked & Signed countries

Countries
Aland Islands Albania
Andorra Argentina
Austria Barbados
Belarus Belgium
Belize Bulgaria
Cambodia Cameroon
Canada Cayman Islands
Cook Islands Croatia
Cyprus Czech Republic
Denmark (inc. Faroe Islands) Ecuador
Finland France (inc. Corsica, Monaco)
Georgia Germany
Gibralta Greece
Greenland Hong Kong
Hungary Iceland
Indonesia Irish Republic
Italy Japan
Kazakhstan Latvia
Lebanon Lichtenstein
Lithuania Luxembourg
Malaysia Malta
Moldova Netherlands
New Zealand Poland
Portugal (inc. Azores, Madeira) Romania
Russia San Marino
Saudi Arabia Serbia
Singapore Slovakia
Slovenia South Korea
Spain (inc. Balearic & Canary Islands)

Sweden
Switzerland Taiwan
Thailand Tonga
Trinidad & Tobago Turkey
Uganda USA
Vanuatu Vatican City State

International Signed countries

International Signed countries are those that are not covered in the International Tracked & Signed table.

 

Why use International Tracked?

When you want to be sure that your item's been delivered, without needing someone to stay in and sign for it, International Tracked is ideal

  • Priority handling in the UK and abroad
  • Compensation of up to £50 included as standard – and you can increase your cover to up £250
  • Track your item as soon as it’s been posted, with full end to end tracking
  • Online delivery confirmation
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)

How much will International Tracked cost?

Category Max weight Price for EU Price for non-EU Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

 10g £7.20 £6.00 £6.00 £6.00
20g £7.20 £6.00 £6.35 £6.35
100g £7.80 £6.50 £7.25

£7.25

 

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £9.42 £7.85 £8.50 £8.70
250g £9.96 £8.30 £9.35 £9.65
500g £10.92 £9.10 £11.15 £11.50
750g £11.52 £9.60 £12.45 £12.90

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £10.74 £8.95 £9.65 £9.90
250g £10.86 £9.05 £10.15 £10.50
500g £12.66 £10.55 £12.95 £13.45
750g £13.92 £11.60 £15.15 £15.80
1kg £15.06 £12.55 £17.35

£18.15

 
1.25kg £16.20 £13.50 £18.50 £19.60
1.5kg £17.34 £14.45 £19.70 £21.10
1.75kg £18.06 £15.05 £20.60 £22.25
2kg £18.30 £15.25 £21.10 £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.44 £1.20 £1.60 £1.80

 

International Tracked countries

Countries
Alands Islands Andorra Australia Austria
Belgium Brazil Canada Croatia
Cyprus Denmark Estonia Faroe Islands
France Findland Germany Gibraltar
Greece Greenland Hong Kong Hungary
Iceland India (Chennai, Delhi & Mumbai only) Irish Republic Israel
Italy Japan Latvia Lebanon
Lichtenstien Lithuania Luxembourg Malaysia
Malta Netherlands New Zealand Norway
Poland Portugal Russia San Marino
Serbia Singapore Slovakia Slovenia
South Korea Spain (including Canary Islands) Sweden Switzerland
Thailand Turkey USA Vatican City State

International Tracked countries

Countries
Alands Islands Andorra
Australia Austria
Belgium Brazil
Canada Croatia
Cyprus Denmark (including Faroe Islands)
Estonia France
Finland Germany
Gibraltar Greece
Greenland Hong Kong
Hungary Iceland
India (Chennai, Delhi & Mumbai only) Irish Republic
Israel Italy
Japan Latvia
Lebanon Lichtenstein
Lithuania Luxembourg
Malaysia Malta
Netherlands New Zealand
Norway Poland
Portugal Russia
San Marino Serbia
Singapore Slovakia
Slovenia South Korea
Spain (includng Canary Islands) Sweden
Switzerland Thailand
Turkey USA
Vatican City State  

How much will International Tracked cost?

Category Max weight Price for EU

Letter

24cm long
16.5cm wide
0.5cm thick

 10g £7.20
20g £7.20
100g £7.80

Large letter

35.3cm
25cm
2.5cm

 100g £9.42
250g £9.96
500g £10.92
750g £11.52

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £10.74
250g £10.86
500g £12.66
750g £13.92
1kg £15.06
1.25kg £16.20
1.5kg £17.34
1.75kg £18.06
2kg £18.30
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.44

 

Category Max weight Price for Europe (non-EU)

Letter

24cm long
16.5cm wide
0.5cm thick

 10g £6.00
20g £6.00
100g £6.50

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £7.85
250g £8.30
500g £9.10
750g £9.60

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £8.95
250g £9.05
500g £10.55
750g £11.60
1kg £12.55
1.25kg £13.50
1.5kg £14.45
1.75kg £15.05
2kg £15.25
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.20

 

Category Max weight Price for World zone 1

Letter

24cm long
16.5cm wide
0.5cm thick

 10g £6.00
20g £6.35
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick		 100g £8.50
250g £9.35
500g £11.15
750g £12.45

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £9.65
250g £10.15
500g £12.95
750g £15.15
1kg £17.35
1.25kg £18.50
1.5kg £19.70
1.75kg £20.60
2kg £21.10
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.60

 

Category Max weight Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

 

 10g £6.00
20g £6.35
100g

£7.25

 

Large letter

35.3cm long
25cm wide
2.5cm thick

 100g £8.70
250g £9.65
500g £11.50
750g £12.90

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

 100g £9.90
250g £10.50
500g £13.45
750g £15.80
1kg

£18.15
1.25kg £19.60
1.5kg £21.10
1.75kg £22.25
2kg £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add		 £1.80

World Zones

Not sure which world zone you’re sending your international to? This should help.

 

UK

This covers England, Scotland, Wales and Northern Ireland.

 

Europe

This covers the following countries

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia-Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro

Turkmenistan
Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)  
Czech Republic (EU) Kosovo Romania (EU)  

 

World Zone 1

This covers all countries that aren’t a part of Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

World Zone 2

Australia Belua British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Naurun Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democractic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa

World Zones

Not sure which world zone you’re sending your international to? This should help.

UK

This covers England, Scotland, Wales and Northern Ireland.

Europe

This covers the following countries

Albania Denmark (EU)
Andorra Estonia (EU)
Armenia Faroe Islands
Austria (EU) Finland (EU)
Azerbaijan France (EU)
Azores (EU) Georgia
Balearic Islands (EU) Germany (EU)
Belarus Gibraltar (EU)
Belgium (EU) Greece (EU)
Bosnia-Herzegovina Greenland
Bulgaria (EU) Hungary (EU)
Canary Islands Iceland
Corsica (EU) Irish Republic (EU)
Croatia (EU) Italy (EU)
Cyprus (EU) Kazakhstan
Czech Republic (EU) Kosovo

 

Kyrgyzstan Russia
Latvia (EU) San Marino
Liechtenstein Serbia
Lithuania (EU) Slovakia (EU)
Luxembourg (EU) Slovenia (EU)
Macedonia Spain (EU)
Madeira (EU) Sweden (EU)
Malta (EU) Switzerland
Moldova Tajikistan
Monaco (EU) Turkey
Montenegro

Turkmenistan
Netherlands (EU) Ukraine
Norway Uzbekistan
Poland (EU) Vatican City State
Portugal (EU)  
Romania (EU)  

 

World Zone 1

This covers all countries that aren’t a part of Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

World Zone 2

Australia Belua
Christmas Island (Pacific Ocean) Cocos Islands
Fiji French Polynesia
Kiribati Macao
New Zealand New Zealand Antarctic Territory
Norwegian Antarctic Territory Papua New Guinea
Republic of Singapore Solomon Islands
Tonga Tuvalu

 

British Indian Ocean Territory Christmas Island (Indian Ocean)
Cook Island Coral Sea Island
French South Antarctic Territory Keeling
Naurun Island New Caledonia
Niue Island Norfolk Island
People's Democractic Republic of Laos Pitcairn Island
Tahiti Tokelau Islands
US Samoa Western Samoa

Guide to customs

If you’re sending a package outside the EU, you’ll need a customs label. You’ll be able to get all the customs forms you need at the Post Office.

  • Is your package worth up to £270? Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left hand corner – just don’t cover up the address.
  • Is your package worth over £270? Remember to include the top part of the CN22 and a CN23 form in a plastic wallet (SP126).
  • Under customs law, the sender is legally responsible for the information on the declaration; therefore it is in your own interest to ensure that the declaration is completed accurately and in full.  If you have any questions, please ask in your Post Office branch – our staff will be happy to help.

As well as your customs label, you’ll need to sign to confirm that the item doesn’t contain anything restricted by postal regulations.

Prohibited and restricted goods

There are some goods that can’t be sent in the post, and there are others which can be sent but with clear restrictions.

Some countries have their own rules on what they will and will not allow to be sent by post. It's important to check the item you are sending is allowed in the destination country otherwise we will not pay compensation in the event of loss or damage.

Some countries and international organisations impose restrictions on what you can send to certain individuals, organisations or countries.

 

Ready to send something abroad? Pop down to your local branch.