International confirmed delivery

Know where your letter or parcel is and that it’s arrived safely. Our fast, reliable confirmed delivery services offer a choice of post tracking and signature on delivery.

Enjoy extra peace of mind

More secure

Proof of postage and compensation up to £50 as standard. Get optional extra compensation up to £250 to protect against loss or damage.

Speedy services

International post tracking and signature services aim to deliver to Europe within 3-5 working days. And worldwide within 5-7 working days.

Tracking and signature on delivery

Choose a service that includes signature on delivery*. Check below to see which countries offer signature on delivery. End-to-end tracking is also available with some services.

International Tracked & Signed

Follow the entire journey of your post with our end-to-end service. Know when it’s arrived with online delivery confirmation. We’ll only deliver your post if it’s signed for.

Full international end-to-end tracking
Signature on delivery* and online delivery confirmation
Free returns if your item is undelivered**

Priority handling in the UK and abroad
Includes up to £50 compensation. Option to increase to £250.

International Tracked & Signed prices

Category	Max weight	Price for Europe	Price for World zone 1	Price for World zone 2	Price for World zone 3
Letter 24cm long 16.5cm wide 0.5cm thick	10g	£6.41	£6.41	£6.41	£6.41
	20g	£6.41	£6.77	£6.77	£6.77
	100g	£6.88	£7.67	£7.67	£7.67
Large Letter 35.3cm long 25cm wide 2.5cm thick	100g	£8.48	£9.17	£9.38	£9.17
	250g	£8.96	£10.07	£10.39	£10.07
	500g	£9.33	£11.50	£11.87	£11.50
	750g	£9.70	£12.72	£13.20	£12.72
Small Parcels Height + Width + Depth no greater than 90cm with no single side longer than 60cm Printed papers Only books up to 5kg can be sent to the Republic of Ireland Maximum weight for Printed papers is 2kg to Canada and Cambodia	100g	£9.86	£10.65	£10.94	£12.88
	250g	£9.90	£11.28	£11.68	£14.34
	500g	£11.95	£14.56	£15.13	£18.68
	750g	£12.57	£16.38	£17.02	£21.23
	1kg	£13.43	£18.49	£19.18	£24.68
	1.25kg	£13.83	£20.00	£20.80	£27.83
	1.5kg	£14.54	£20.81	£22.19	£30.48
	1.75kg	£14.81	£20.98	£22.65	£31.65
	2kg	£15.02	£21.27	£23.20	£33.21
	Printed papers: Every additional 250g or part thereof up to 5kg add	£1.26	£1.68	£1.89	£2.53

International Tracked & Signed countries

Aland Islands	Albania	Andorra	Argentina
Austria	Barbados	Belarus	Belgium
Belize	Bulgaria	Cameroon	Cambodia
Cayman Islands	Cook Islands	Croatia	Croatia
Czech Republic	Denmark (inc. Faroe Islands)	Ecuador	Faroe Islands
Finland	France (inc. Corsica, Monaco)	Georgia	Germany
Gibraltar	Greece	Greenland	Hong Kong
Hungary	Iceland	Indonesia	Irish Republic
Italy	Japan	Kazakhstan	Latvia
Lebanon	Lichtenstien	Lithuania	Luxembourg
Malta	Malaysia	Moldova	Netherlands
New Zealand	Poland	Portugal (inc Azores, Madeira)	Romania
Russia	San Marino	Saudi Arabia	Serbia
Singapore	Slovakia	Slovenia	South Korea
Spain (inc Balearic & Canary Islands)	Sweden	Switzerland	Taiwan
Thailand	Tonga	Trinidad & Tobago	Turkey
Uganda	United Arab Emirates	USA	Vanuatu
Vatican City State

International Signed

We’ll only deliver your post upon receipt of a signature. Choose International Signed to send to countries that don’t offer International Tracked & Signed.

Your item is tracked until it leaves the UK
Priority handling in the UK
Signature on delivery

Includes up to £50 compensation, and you can increase that to £250
Free returns if your mail is undelivered**

International Signed prices

Category	Max weight	Price for Europe	Price for World zone 1	Price for World zone 2	Price for World zone 3
Letter 24cm long 16.5cm wide 0.5cm thick	10g	£6.41	£6.41	£6.41	N/A
	20g	£6.41	£6.77	£6.77	N/A
	100g	£6.88	£7.67	£7.67	N/A
Large Letter 35.3cm long 25cm wide 2.5cm thick	100g	£8.48	£9.17	£9.38	N/A
	250g	£8.96	£10.07	£10.39	N/A
	500g	£9.33	£11.50	£11.87	N/A
	750g	£9.70	£12.72	£13.20	N/A
Small Parcels Height + Width + Depth no greater than 90cm with no single side longer than 60cm Printed papers Only books up to 5kg can be sent to the Republic of Ireland Maximum weight for Printed papers is 2kg to Canada and Cambodia	100g	£9.86	£10.65	£10.94	N/A
	250g	£9.90	£11.28	£11.68	N/A
	500g	£11.95	£14.56	£15.13	N/A
	750g	£12.57	£16.38	£17.02	N/A
	1kg	£13.43	£18.49	£19.18	N/A
	1.25kg	£13.83	£20.00	£20.80	N/A
	1.5kg	£14.54	£20.81	£22.19	N/A
	1.75kg	£14.81	£20.98	£22.65	N/A
	2kg	£15.02	£21.27	£23.20	N/A
	Printed papers: Every additional 250g or part thereof up to 5kg add	£1.26	£1.68	£1.89	N/A

International Signed countries

Aland Islands	Albania	Andorra	Argentina
Austria	Barbados	Belarus	Belgium
Belize	Bulgaria	Canada	Cameroon
Cambodia	Cayman Islands	Cook Islands	Croatia
Cyprus	Czech Republic	Denmark (inc. Faroe Islands)	Ecuador
Faroe Islands	Finland	France (inc. Corsica, Monaco)	Georgia
Germany	Gibraltar	Greece	Greenland
Hong Kong	Hungary	Iceland	Indonesia
Irish Republic	Italy	Japan	Kazakhstan
Latvia	Lebanon	Lichtenstien	Lithuania
Luxembourg	Malta	Malaysia	Moldova
Netherlands	New Zealand	Poland	Portugal (inc Azores, Madeira)
Romania	Russia	San Marino	Saudi Arabia
Serbia	Singapore	Slovakia	Slovenia
South Korea	Spain (inc Balearic & Canary Islands)	Sweden	Switzerland
Taiwan	Thailand	Tonga	Trinidad & Tobago
Turkey	Uganda	United Arab Emirates	Vanuatu
Vatican City State

International Tracked

Get confirmation your item’s been delivered, without someone waiting in to sign for it.

Full end to end tracking
Signature taken on delivery*
Priority handling in the UK and abroad

Includes up to £50 compensation, and you can increase that to £250
Free returns if your mail is undelivered**

International Tracked prices

Category	Max weight	Price for EU	Price for non-EU Europe	Price for World zone 1	Price for World zone 2	Price for World zone 3
Letter 24cm long 16.5cm wide 0.5cm thick	10g	£7.69	£6.41	£6.41	£6.41	£6.41
	20g	£7.69	£6.41	£6.77	£6.77	£6.77
	100g	£8.26	£6.88	£7.67	£7.67	£7.67
Large Letter 35.3cm long 25cm wide 2.5cm thick	100g	£10.18	£8.48	£9.17	£9.38	£9.17
	250g	£10.75	£8.96	£10.07	£10.39	£10.07
	500g	£11.20	£9.33	£11.50	£11.87	£11.50
	750g	£11.64	£9.70	£12.72	£13.20	£12.72
Small Parcels Height + Width + Depth no greater than 90cm with no single side longer than 60cm Printed papers Only books up to 5kg can be sent to the Republic of Ireland Maximum weight for Printed Papers is 2kg to Canada and Cambodia	100g	£11.83	£9.86	£10.65	£10.94	£11.03
	250g	£11.88	£9.90	£11.28	£11.68	£12.34
	500g	£13.86	£11.55	£14.56	£15.13	£16.68
	750g	£15.08	£12.57	£16.38	£17.02	£19.23
	1kg	£16.12	£13.43	£18.49	£19.18	£22.68
	1.25kg	£16.60	£13.83	£20.00	£20.80	£25.83
	1.5kg	£17.45	£14.54	£20.81	£22.19	£28.48
	1.75kg	£17.77	£14.81	£20.98	£22.65	£29.65
	2kg	£18.03	£15.02	£21.27	£23.20	£31.21
	Printed papers: Every additional 250g or part thereof up to 5kg add	£1.51	£1.26	£1.68	£1.89	£2.53

International Tracked countries

Alands Islands	Andorra	Australia	Austria
Belgium	Brazil	Canada	Croatia
Cyprus	Czech Republic	Denmark	Estonia
Faroe Islands	France	Findland	Germany
Gibraltar	Greece	Greenland	Hong Kong
Hungary	Iceland	India (Chennai, Delhi & Mumbai only)	Irish Republic
Israel	Italy	Japan	Latvia
Lebanon	Lichtenstien	Lithuania	Luxembourg
Malaysia	Malta	Netherlands	New Zealand
Norway	Poland	Portugal	Russia
San Marino	Serbia	Singapore	Slovakia
Slovenia	South Korea	Spain (including Canary Islands)	Sweden
Switzerland	Taiwan	Thailand	Turkey
USA	Vatican City State

More about sending mail

Useful links, extra information and related mails services.

Worth reading

Handy tools

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Some common questions

I'm not sure which world zone to use for my international post?

Covers all countries that aren’t a part of Europe or World Zone 2. World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

Covers England, Scotland, Wales and Northern Ireland.

Europe

Covers the EU and non-EU countries listed below:

Albania	Denmark (EU)	Kyrgyzstan	Russia
Andorra	Estonia (EU)	Latvia (EU)	San Marino
Armenia	Faroe Islands	Liechtenstein	Serbia
Austria (EU)	Finland (EU)	Lithuania (EU)	Slovakia (EU)
Azerbaijan	France (EU)	Luxembourg (EU)	Slovenia (EU)
Azores (EU)	Georgia	Macedonia	Spain (EU)
Balearic Islands (EU)	Germany (EU)	Madeira (EU)	Sweden (EU)
Belarus	Gibraltar	Malta (EU)	Switzerland
Belgium (EU)	Greece (EU)	Moldova	Tajikistan
Bosnia-Herzegovina	Greenland	Monaco (EU)	Turkey
Bulgaria (EU)	Hungary (EU)	Montenegro	Turkmenistan
Canary Islands	Iceland	Netherlands (EU)	Ukraine
Corsica (EU)	Irish Republic (EU)	Norway	Uzbekistan
Croatia (EU)	Italy (EU)	Poland (EU)	Vatican City State
Cyprus (EU)	Kazakhstan	Portugal (EU)
Czech Republic (EU)	Kosovo	Romania (EU)

Use World Zone 1 for countries that aren’t a part of Europe or World Zone 2.

Use World Zone 2 for other territories. For a full list, see What’s in World Zone 2?

What’s in World Zone 1?

What’s in World Zone 2?

Australia	Belua	British Indian Ocean Territory	Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean)	Cocos Islands	Cook Island	Coral Sea Island
Fiji	French Polynesia	French South Antarctic Territory	Keeling
Kiribati	Macao	Naurun Island	New Caledonia
New Zealand	New Zealand Antarctic Territory	Niue Island	Norfolk Island
Norwegian Antarctic Territory	Papua New Guinea	People's Democractic Republic of Laos	Pitcairn Island
Republic of Singapore	Solomon Islands	Tahiti	Tokelau Islands
Tonga	Tuvalu	US Samoa	Western Samoa

Do I need a customs label?

Yes, if you’re sending a parcel outside the EU. You can get all the customs forms you need here or in-branch. Find one near you with our Branch Finder. Here are a few things to remember:

Packages worth up to £270: Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left hand corner – just don’t cover up the address.
Packages worth over £270: Include the top part of the CN22 and a CN23 form in a plastic wallet (SP126).
The sender is legally responsible: Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you complete it accurately and in full. Got questions? Just ask a member of staff in branch.
You’ll need to sign to confirm that the item you’re sending doesn’t contain anything restricted by postal regulations

What can’t I send by international post?

There are some goods that can’t be sent in the post, and others that can be sent but with clear restrictions.

Some countries have their own rules on what they will and will not allow to be sent by post. It's important to check the item you’re sending is allowed in the destination country so that we’ll pay compensation in the event of loss or damage.

Some countries and international organisations impose restrictions on what you can send to certain individuals, organisations and countries.

How long does International Signed delivery take?

International Signed aims to deliver to Europe in 3 to 5 working days and to the rest of the world in 5 to 7 working days.

How many stamps do I need for an international letter?

You should attach enough stamps to cover the rate to send a letter to international destinations. Check here for the current tariff.

How can I track my international parcel?

Parcels can be tracked here.

Different services provide different tracking options:

International Tracked & Signed and International Tracked: Provides end-to-end tracking, signature on delivery and online confirmation of delivery
International Signed: Tracked until the item leaves the UK, with a signature taken on delivery

*A signature is taken on delivery. However, we don’t provide you with a copy of the signature as part of the service.

**Free returns if your post is undelivered, provided you include your UK address on the outside of the post.