We offer a range of postal services to send, collect and return items, including regular sender services.
We provide a range essential financial services, from savings, borrowing to money transfers.
Plan your getaway with travel essentials including travel money, insurance and documents.
Protect what’s most important to you from your mobile phone to the future of your family.
Apply for passports, licences and permits, get documents certified, your identity verified.
We offer a range of other useful products and services.
For further information about the Horizon IT Scandal, please visit our corporate website
When you need speed and value, send items quickly to Europe and major worldwide destinations from 3 working days
Confirmed delivery dates for Australia, China, Japan, Hong Kong, South Korea and USA
Fully tracked with named confirmation of delivery for European and major worldwide destinations
25% refund if your parcel’s delayed
Up to £100 compensation for loss or damage, with the option to buy extra cover up to £2,500
Special rates for consignments going to a single address
Please ask in branch for specific country limits for size and weight
Some items can be sent in the post and others have limits
Check if your item’s safe to send
Make sure your items get where they’re going safely
Read how to pack your parcel
You may need a customs form to send any items outside the UK
Find out more about customs forms
Make sure you’ve packed and prepared your items in advance. Then pop into your nearest Post Office branch
Yes, if you’re sending a parcel anywhere outside the UK, except if you’re sending from Northern Ireland to the EU. Some services also require extra documentation for EU destinations.
You can get all the customs forms you need in-branch. Find one near you with our branch finder.
Yes. You’ll need to do this when sending items overseas using any of our international express post services. See our full list of restricted and prohibited items.
Yes. Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you completely it accurately and in full. Have questions? Just ask a member of staff in-branch.
Yes, but remember the amount of compensation we’ll pay out differs according to the service you choose.
For both services, you have the option to buy extra cover up to the value of £2,500.
Yes, they do. It’s important to check the item you’re sending is allowed in the destination country so we’ll pay compensation in the event of loss or damage.