International confirmed delivery

Know where your letter or parcel is and that it’s arrived safely. Our fast, reliable confirmed delivery services offer a choice of post tracking and signature on delivery.

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Enjoy extra peace of mind

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More secure

Proof of postage and compensation up to £50 as standard. Get optional extra compensation up to £250 to protect against loss or damage.

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Speedy services

International post tracking and signature services aim to deliver to Europe within 3-5 working days. And worldwide within 5-7 working days.

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Tracking and signature on delivery

Choose a service that includes signature on delivery*. Check below to see which countries offer signature on delivery. End-to-end tracking is also available with some services.

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Send international parcels from a local Post Office

Let’s find the one nearest to you.

 
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International Tracked & Signed

Follow the entire journey of your post with our end-to-end service. Know when it’s arrived with online delivery confirmation. We’ll only deliver your post if it’s signed for.

  • Full international end-to-end tracking
  • Online delivery confirmation
  • Free returns if your item is undelivered**
  • Priority handling in the UK and abroad
  • Includes up to £50 compensation. Option to increase to £250.
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International Tracked & Signed prices

Category Max weight Price for Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00 £6.00 £6.00
20g £6.00 £6.35 £6.35
100g £6.50 £7.25 £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £7.85 £8.50 £8.70
250g £8.30 £9.35 £9.65
500g £9.10 £11.15 £11.50
750g £9.60 £12.45 £12.90

Small parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed papers is 2kg to Canada and Cambodia

100g £8.95 £9.65 £9.90
250g £9.05 £10.15 £10.50
500g £10.55 £12.95 £13.45
750g £11.60 £15.15 £15.80
1kg £12.55 £17.35 £18.15
1.25kg £13.50 £18.50 £19.60
1.5kg £14.45 £19.70 £21.10
1.75kg £15.05 £20.60 £22.25
2kg £15.25 £21.10 £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.20 £1.60 £1.80

 

International Tracked & Signed countries

Aland Islands Albania Andorra Argentina
Austria Barbados Belarus Belgium
Belize Bulgaria Canada Cameroon
Cambodia Cayman Islands Cook Islands Croatia
Cyprus Czech Republic Denmark (inc. Faroe Islands) Ecuador
Faroe Islands Finland France (inc. Corsica, Monaco) Georgia
Germany Gibraltar Greece Greenland
Hong Kong Hungary Iceland Indonesia
Irish Republic Italy Japan Kazakhstan
Latvia Lebanon Lichtenstien Lithuania
Luxembourg Malta Malaysia Moldova
Netherlands New Zealand Poland

Portugal (inc Azores, Madeira)

Romania Russia San Marino Saudi Arabia
Serbia Singapore Slovakia Slovenia
South Korea Spain (inc Balearic & Canary Islands) Sweden Switzerland
Taiwan Thailand Tonga Trinidad & Tobago
Turkey Uganda United Arab Emirates USA
Vanuatu Vatican City State    

 

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International Signed

We’ll only deliver your post upon receipt of a signature. Choose International Signed to send to countries that don’t offer International Tracked & Signed.

  • Your item is tracked until it leaves the UK
  • Priority handling in the UK
  • Signature on delivery
  • Includes up to £50 compensation, and you can increase that to £250
  • Free returns if your mail is undelivered**
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International Signed prices

Category Max weight Price for Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00 £6.00 £6.00
20g £6.00 £6.35 £6.35
100g £6.50 £7.25 £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £7.85 £8.50 £8.70
250g £8.30 £9.35 £9.65
500g £9.10 £11.15 £11.50
750g £9.60 £12.45 £12.90

Small parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed papers is 2kg to Canada and Cambodia

100g £8.95 £9.65 £9.90
250g £9.05 £10.15 £10.50
500g £10.55 £12.95 £13.45
750g £11.60 £15.15 £15.80
1kg £12.55 £17.35 £18.15
1.25kg £13.50 £18.50 £19.60
1.5kg £14.45 £19.70 £21.10
1.75kg £15.05 £20.60 £22.25
2kg £15.25 £21.10 £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.20 £1.60 £1.80

 

International Signed countries

Aland Islands Albania Andorra Argentina
Austria Barbados Belarus Belgium
Belize Bulgaria Canada Cameroon
Cambodia Cayman Islands Cook Islands Croatia
Cyprus Czech Republic Denmark (inc. Faroe Islands) Ecuador
Faroe Islands Finland France (inc. Corsica, Monaco) Georgia
Germany Gibraltar Greece Greenland
Hong Kong Hungary Iceland Indonesia
Irish Republic Italy Japan Kazakhstan
Latvia Lebanon Lichtenstien Lithuania
Luxembourg Malta Malaysia Moldova
Netherlands New Zealand Poland

Portugal (inc Azores, Madeira)

Romania Russia San Marino Saudi Arabia
Serbia Singapore Slovakia Slovenia
South Korea Spain (inc Balearic & Canary Islands) Sweden Switzerland
Taiwan Thailand Tonga Trinidad & Tobago
Turkey Uganda United Arab Emirates USA
Vanuatu Vatican City State    

 

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International Tracked

Get confirmation your item’s been delivered, without someone waiting in to sign for it.

  • Full international end-to-end tracking with a signature required for delivery
  • Online delivery confirmation
  • Priority handling in the UK and abroad
  • Includes up to £50 compensation, and you can increase that to £250
  • Free returns if your mail is undelivered**
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International Tracked prices

Category Max weight Price for EU Price for non-EU Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

10g £7.20 £6.00 £6.00 £6.00
20g £7.20 £6.00 £6.35 £6.35
100g £7.80 £6.50 £7.25

£7.25

 

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £9.42 £7.85 £8.50 £8.70
250g £9.96 £8.30 £9.35 £9.65
500g £10.92 £9.10 £11.15 £11.50
750g £11.52 £9.60 £12.45 £12.90

Small parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £10.74 £8.95 £9.65 £9.90
250g £10.86 £9.05 £10.15 £10.50
500g £12.66 £10.55 £12.95 £13.45
750g £13.92 £11.60 £15.15 £15.80
1kg £15.06 £12.55 £17.35

£18.15

 

1.25kg £16.20 £13.50 £18.50 £19.60
1.5kg £17.34 £14.45 £19.70 £21.10
1.75kg £18.06 £15.05 £20.60 £22.25
2kg £18.30 £15.25 £21.10 £23.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.44 £1.20 £1.60 £1.80

 

International Tracked countries

Alands Islands Andorra Australia Austria
Belgium Brazil Canada Croatia
Cyprus Denmark Estonia Faroe Islands
France Findland Germany Gibraltar
Greece Greenland Hong Kong Hungary
Iceland India (Chennai, Delhi & Mumbai only) Irish Republic Israel
Italy Japan Latvia Lebanon
Lichtenstien Lithuania Luxembourg Malaysia
Malta Netherlands New Zealand Norway
Poland Portugal Russia San Marino
Serbia Singapore Slovakia Slovenia
South Korea Spain (including Canary Islands) Sweden Switzerland
Thailand Turkey USA Vatican City State

 

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Some common questions

 


I'm not sure which world zone to use for my international post?

Covers all countries that aren’t a part of Europe or World Zone 2. World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

UK

Covers England, Scotland, Wales and Northern Ireland.

Europe

Covers the EU and non-EU countries listed below:

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia-Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro

Turkmenistan

Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)  
Czech Republic (EU) Kosovo Romania (EU)  

Use World Zone 1 for countries that aren’t a part of Europe or World Zone 2.

Use World Zone 2 for other territories. For a full list, see What’s in World Zone 2?

 

What’s in World Zone 1?

Covers all countries that aren’t a part of Europe or World Zone 2. World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

What’s in World Zone 2?

 

Australia Belua British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Naurun Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democractic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa

 

Do I need a customs label?

Yes, if you’re sending a parcel outside the EU. You can get all the customs forms you need in-branch. Find one near you with our Branch Finder. Here are a few things to remember:

  • Packages worth up to £270: Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left hand corner – just don’t cover up the address.
  • Packages worth over £270: Include the top part of the CN22 and a CN23 form in a plastic wallet (SP126).
  • The sender is legally responsible: Under Customs Law, the sender is legally responsible for the information on the declaration. So, it’s in your own interest to make sure you complete it accurately and in full. Got questions? Just ask a member of staff in branch.
  • You’ll need to sign to confirm that the item you’re sending doesn’t contain anything restricted by postal regulations

 

What can’t I send by international post?

There are some goods that can’t be sent in the post, and others that can be sent but with clear restrictions.

Some countries have their own rules on what they will and will not allow to be sent by post. It's important to check the item you’re sending is allowed in the destination country so that we’ll pay compensation in the event of loss or damage.

Some countries and international organisations impose restrictions on what you can send to certain individuals, organisations and countries.

 

How long does International Signed delivery take?

International Signed aims to deliver to Europe in 3 to 5 working days and to the rest of the world in 5 to 7 working days.

How many stamps do I need for an international letter?

You should attach enough stamps to cover the rate to send a letter to international destinations. Check here for the current tariff.

 

 

How can I track my international parcel?

Parcels can be tracked here.

Different services provide different tracking options:

  • International Tracked & Signed and International Tracked: Provides end-to-end tracking, signature on delivery and online confirmation of delivery
  • International Signed: Tracked until the item leaves the UK, with a signature taken on delivery

 

*A signature is taken on delivery. However, we don’t provide you with a copy of the signature as part of the service.

**Free returns if your post is undelivered, provided you include your UK address on the outside of the post.