Customer Offer Terms and Conditions
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Terms and Conditions
1. Participation in this promotion is deemed acceptance of these Terms and Conditions
2. This promotion entitles you to a £30 Winter Warmer Cashback (The “Offer”) if you buy a Post Office Life Insurance or a Post Office Over 50s Life Cover policy from 30 December 2024 to 31 January 2025 inclusive only, subject to these Terms and Conditions.
3. UK residents aged 50-80 are eligible to apply for Post Office Over 50s Life Cover.
4. UK residents aged 18-70 are eligible to apply for Post Office Life Insurance policy.
5. This Offer is applicable to applications for Post Office Life Insurance or for Post Office Over 50s Life Cover, made online, by phone or in branch, from 30 December 2024 to 31 January 2025 inclusive. The Offer is not available if you apply for Post Office Life Insurance or Post Office Over 50s Life Cover through a price comparison site, affiliate cashback site or via a third party.
6. To be eligible for the Offer, you must:
6.1 Have a monthly premium of £10 and above
6.2 Make two payments; and
6.3 Retain the policy for at least 60 days
7. Eligible policy holders will be sent a barcoded letter, to the address provided on their policy application, within 30 days of the end of the 60-day qualifying period.
8. Eligible policy holders will have 1 month from the date printed on the letter to collect the Offer from their local Post Office branch. Two forms of identification are required to redeem the Offer. Acceptable identification documents will be listed in the barcoded letter.
9. If you decide to cancel your insurance policy within the first 30 days of the start date of the policy, you will be refunded any monthly premium payment you have made in full but will not be eligible for the Offer. If you decide to cancel after the first 30 days but before the end of the 60 days qualifying period, you will not be refunded monthly payments already made or be eligible for the Offer.
10. The Offer is not transferrable or exchangeable and no alternative will be provided.
11. Each eligible customer is entitled to receive only One Offer, regardless of the number of policies applied for, whether they are joint or single.
12. Life Insurance or Over 50s Life Cover policy has no cash-in value.
13. Post Office Limited, Post Office Management Services Limited and Neilson Financial Services Limited accept no responsibility for lost, stolen or defaced barcoded cashback letter.
14. The promoter reserves the right to cancel this offer and amend these terms and conditions.
15. Current Post Office Limited employees, Post Office Management Services Limited employees, and Post Office Postmasters and their employees who work in Post Office branches are excluded.
16. The promoter of this promotion is Post Office Management Services (the "Promoter").
17. Post Office Life Insurance is underwritten and administered by Scottish Friendly Assurance Society Limited. Neilson Financial Services Limited assist in the administration. If you buy Post Office Life Insurance over the telephone it is arranged and sold by Neilson Financial Services Limited, following an introduction by Post Office Limited.
18. Post Office Over 50s Life Cover is underwritten by AIG Life Limited and jointly administered by Neilson Financial Services Limited and AIG Life Limited. If you buy Post Office Over 50s Life Cover in a Post Office branch, it is arranged and sold by Post Office Limited and Post Office Management Services Limited. If you buy Post Office Over 50s Life Cover over the telephone it is arranged and sold by Neilson Financial Services Limited, following an introduction by Post Office Limited.
19. Post Office Limited is an appointed representative of Post Office Management Services Limited which is authorised and regulated by the Financial Conduct Authority, FRN 630318. Registered in England and Wales. Registered numbers 2154540 and 08459718 respectively. Registered office: 100 Wood Street, London, EC2V 7ER.
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Terms and Conditions Effective from 30 December 2024
1. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. This promotion entitles you to a single M&S, Tesco, or Amazon.co.uk Gift Card* or eGift Card worth £100 (the “Gift”) as a ‘thank you’ if you buy a Post Office Life Insurance policy from 30 December 2024 (the "Offer"), subject to these Terms and Conditions.
3. To be eligible for the Offer, you must:
3.1 Make all due monthly direct debit payments for at least the minimum 180-days qualifying period; and
3.2 pay a total premium amount that exceeds the value of the Gift.
4. After the end of the minimum 180-day qualifying period, you will be contacted by either post or email (per the contact details you provided in your application for Post Office Life Insurance) “the Invitation”, and therein invited to make a selection of the Gift you wish to receive. You must select your Gift, either online: via the link in the Invitation email, or at the webpage specified in the Invitation letter; or by telephone - on the number provided in the Invitation. You cannot select a Gift until you receive the Invitation, which will be after the qualifying period has passed. You may select your Gift at any date following receipt of the Invitation, but no later than 30 days from receipt of the Invitation.
5. If you have not selected your Gift within 30 days from the date the Invitation is sent, the Invitation will expire, and no Gift will be sent to you.
6. The Gift that you selected will be sent to you, if eligible, within 28 days of you selecting your gift, as long as the policy is still active, and all due monthly payments have been paid.
7. Gift Cards will be sent by post; eGift Cards will be sent by email.
8. If you decide to cancel your cover within the first 30 days of the commencement date of the policy you will be refunded the monthly payments you have paid in full but will not be eligible for the Offer. If you decide to cancel after the first 30 days but before the end of the minimum 180-day qualifying period, you will not be refunded monthly payments already made or be eligible for the Offer.
9. The Offer is open to anyone who is a permanent UK resident aged between 18 and 70 (inclusive) eligible for Post Office Life Insurance. This Offer does not apply to Post Office Limited employees, Post Office Management Services Limited employees, or Post Office Postmasters and their employees who work in Post Office branches.
10. Each eligible customer is entitled to receive only One Gift, regardless of the number of policies applied for, whether they are joint or single.
11. The Offer cannot be used in conjunction with any other promotion or offer.
12. This Offer is applicable to applications for Post Office Life Insurance made online, by phone from 30 December 2024. The Offer is not available if you apply for Post Office Life Insurance through a price comparison site, affiliate cashback site or via a third party.
13. The Offer is not transferable or exchangeable and no cash alternative will be offered.
14. The Offer can only be redeemed/used once per person and is only available for new customers. A customer may purchase more than one policy, so may receive more than one Invitation to select a Gift. However, once a Gift has been sent to that customer under this Offer, no further Gifts will be sent to them.
15. The Promoter reserves the right to withdraw or amend the Offer without notice at any time.
16. The promoter of this promotion is Post Office Management Services (the "Promoter") and the promotion is administered by Neilson Financial Services who are acting on behalf of Post Office Management Services. Their correspondence address is PO Box 6063, Windsor, SL4 9GL.
17.Amazon.co.uk Gift Card* restrictions apply, see www.amazon.co.uk/gc-legal
18.M&S gift cards and e-gift cards are subject to Terms & Conditions which can be found at www.marksandspencer.com/c/faqs/gift-cards-and-egift-cards
19.Tesco Gift Cards and eGift Cards are subject to Tesco Stores Ltd Terms & Conditions which can be found at www.tescogiftcards.com/terms_conditions
20.Post Office Limited, Post Office Management Services Limited and Neilson Financial Services Limited accept no responsibility for lost, stolen or defaced M&S, Tesco or Amazon.co.uk Gift Cards*, or for M&S, Tesco or Amazon.co.uk Gift Card* or eGift Cards being used without your permission.
21. M&S, Tesco or Amazon.co.uk Gift Card* or eGift Cards are provided by The Marketing Lounge Partnership ("MLP") who only use personal data provided to it to administer this promotion and for no other purpose. MLP are processing data on behalf of Neilson Financial Services Limited and will delete all personal data 1 year following the last claims date. Please see the Privacy Policy at https://.over50s.postoffice.co.uk/privacy-notice/ for more information on how Neilson Financial Services Limited uses personal data.