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Coronavirus information


Life Cover

Updates to our services

Service updates

Free Parent Life Cover: Please note that Post Office Free Parent Life Cover has been withdrawn from new applications. Existing Free Parent Life Cover policies are unaffected.

Term Life Insurance and Over 50s Life Insurance: We want to reassure new customers and existing policyholders that there are currently no changes to Post Office Term Life Insurance and Over 50s Life Insurance in light of the coronavirus pandemic. New policies continue to be available. Find out more or get a quote.


Already a customer? Get help with an existing Post Office life cover policy, or find out how to make a claim.


Are you experiencing difficulty in keeping up with your premium payments as a result of Covid-19? Here at Post Office we are here to help and we would be happy to discuss how we can support you through the current crisis. Please call us on 0345 266 1484 if you bought your policy after 31 January 2017 or call 0800 158 3065 if you bought your policy before 31 January 2017.


Contact details

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Instant quote or general enquires - 0330 123 3919

Monday to Friday 8am to 7pm | Saturday 9am to 5pm
Please be mindful that our call centre hours may change in response to the coronavirus pandemic.

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Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes.