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Travel problems

Holidays are meant to be relaxing but they can soon turn stressful when things go wrong. These guides can help in the rare event that happens to you – from airline or travel operator failure to baggage problems and where to get help if you’re in difficulty.

Union Jack flag at top of flag pole

Learn the difference between embassies and consulates, and why you might need ...

Sun loungers and parasols on sandy beach pointing toward the sea and distant mountains

Find out what to do if your airline or holiday company goes bust before or ...

Woman holding up mobile phone, showing a doctor on the screen

There’s nothing worse than falling ill while away from home. Along with the ...

Plane wing in flight

ATOL stands for Air Travel Organisers' Licensing, a scheme that helps make sure ...

Woman wearing sunglasses and smiling with mountains in distance

Over 60 million people travel from the UK most years for holidays or business. ...

Red suitcase on airport conveyor belt at luggage reclaim

The last thing you want to happen on holiday is standing the luggage carousel ...

Woman wearing hat and backpack at airport looking a departure board at the airport

Most of the time, getting a flight is a hassle-free event. If you only take ...

Woman with their head outside a train window, posing for a picture with a scenic mountain range in the background

Exploring the globe can be scary, but there’s so much to find at the edge of ...

young lady checking the flight times on the board whilst holding her passport

Finding out that your airline or holiday company has gone bust is a shock – ...

Check if Post Office Travel insurance may suit your needs