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Buying your pet's medication online could save you money
Order from a trusted online pet pharmacy, anytime, anywhere
Claim back the cost on your pet insurance as long as we cover the condition on your policy, policy excess applies
Here’s what you need to do:
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Discuss your pet’s condition with your vet and ask them for a written prescription
Order your pet’s medication from a trusted online pharmacy for less – and get it delivered directly to your door
Fill in a claims form and upload your invoice to My Account Pet. Or call us on 0330 123 19211 and we’ll send you a form in the post. We’ll review your claim and pay back the cost as long as we cover the condition on your policy, policy excess applies
Online pet pharmacies offer a variety of prescription and non-prescription medications for your furry friends. Here’s a list of accredited retailers by Veterinary Medicines Directorate.
Buying pet medication online can be cheaper and more convenient, but you will need to wait for it to be delivered. This might not always be the right choice for your pet.
Always follow your vet’s advice. They understand your pet’s needs and can guide you on the best option.
You should always buy medication directly from your vet if your pet needs urgent relief from an illness, injury or condition.
For non-urgent needs, ordering from an online pet pharmacy can usually save you money. It’s also often a cheaper way to top up prescriptions when your pet’s condition is more stable.
If you’ve ordered medication from an online pet pharmacy, you can make a claim on your pet insurance
To request a repeat prescription, book an appointment with your vet and discuss your pet’s condition with them. At the end of the appointment, you can ask your vet for a written prescription.
Some vets might charge a fee for a written prescription. This fee will be covered as part of your claim.
Yes, it’s usually cheaper to order your pet’s medication online, compared to buying directly from your vet. It’s always a good idea to shop around, though, as some online pharmacies offer better prices than others.
Make sure the pharmacy has a VMD Accredited Retailer (AIRs) badge on their website. This means they’re accredited by the Veterinary Medicines Directorate.
You can also check if the pharmacy is a member of the Royal College of Veterinary Surgeons.
Yes. When you order from a reputable and trusted online pet pharmacy, a pharmacist will verify your order and prescription. You can’t accidentally order the wrong drug or dosage.
No, it’s not possible for an online pharmacist to write a prescription for your pet. By law, your cat, dog or rabbit needs to be examined by a vet in person. They can then provide you with a written prescription.
Online pharmacies may reject prescriptions for various reasons. This could include:
1 Call charges: calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes. All calls to 0800 numbers are free of charge whether made from a landline or mobile phone. Calls may be monitored or recorded for training and compliance purposes.