For further information about the Horizon IT Scandal, please visit our corporate website


Selected Monese services are available at all 11,500 Post Office branches.

Personal services
Cash withdrawal No No.
Balance enquiry No No.
Cash deposit Yes – with card and PIN Yes.
Cheque deposit No No.

More information

For more information about services from Monese, please visit the Monese website.  

Monese is not a bank. The Monese e-money account is provided by Prepay Technologies Ltd (PPT) which is an electronic money institution authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900010) for the issuance of electronic money. Any funds held in the e-money account are safeguarded in accordance with the Electronic Money Regulations 2011 which gives customers protection against PPT’s insolvency.

Discover our full range of banking services

Find out more about over-the-counter banking in a branch near you