For further information about the Horizon IT Scandal, please visit our corporate website

Why choose Royal Mail Tracked 24 delivery?

  • We aim to deliver the next working day, including Saturdays

  • Track & Trace – follow your item’s journey from posting to delivery

  • Receive a photo when your package’s delivered

  • Includes compensation up to £150

  • Option to add signature on delivery

  • Items up to a maximum weight of 20kg

Pricing and size limits

Large letter

Check your letter’s size and weight to find the right price. Make sure the service you use provides enough compensation cover.


Maximum dimensions

Length: 35.3cm
Width: 25cm
Thickness up to and including: 2.5cm
Weight: 750g


Max weight Price
750g £3.50


Includes compensation cover up to £150 

Compensation for valuables, such as money and jewellery, is not available on this service. Use Special Delivery Guaranteed if you're sending valuable items 

Check which branches offer Royal Mail Tracked

Check which branches offer Royal Mail Tracked

Find a local Post Office branch where you can send with Royal Mail Tracked

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      Common questions

      • Yes, you can have a parcel delivered on Sunday with Tracked 24, at no extra cost. However, the service currently doesn’t deliver letters on a Sunday.

      • Tracked 24 delivery comes with proof of delivery and photo on delivery, so you’ll know when your item’s arrived at its destination. The person receiving your parcel will also get an SMS or email notification when it’s delivered.

      • If your parcel’s over the size or weight of a medium parcel, you’ll need to send it via Parcelforce Worldwide (up to a maximum of 30kg and maximum size of 2.5m and 5m length and girth combined).

        Find out about Parcelforce Worldwide services.

      • Not everything fits neatly in a box, so we have slightly different rules for different-shaped parcels.

        For rolled and cylinder-shaped items, the length of the item plus twice the diameter must not exceed 104cm. The greatest dimension should be no more than 90cm.

        Here’s how to find out if it’s the right size:

        • Measure the length of the parcel
        • Measure the flat end of the parcel and double it
        • Add all those measurements together

        If it all adds up to less than 104cm and weighs under 20kg, you should be able to post your parcel as a medium parcel. And take advantage of cheap parcel delivery.